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- Tasks: Lead the store team, ensure exceptional customer service, and manage retail operations.
- Company: Join POP MART, a global leader in trend culture and entertainment.
- Benefits: Enjoy competitive pay, structured bonuses, and access to wellbeing support.
- Why this job: Be part of a creative environment that blends retail, art, and storytelling.
- Qualifications: 2+ years in store management, strong communication, and organisational skills.
- Other info: Flexible hours with opportunities for professional growth and development.
The predicted salary is between 28800 - 43200 £ per year.
We are searching for an Assistant Store Manager to work alongside our Store Manager in our Manchester Royal Buildings store! This is a key role in managing the store in all aspects of retail operations and ensuring the sales team provides exceptional customer service that meets POP MART’s standards.
This leadership position requires strong organisational skills, excellent communication abilities, and a passion for retail management.
- Assist the Store Manager overseeing all aspects of store operations
- Provide exceptional customer service and resolve any customer issues or complaints
- Train and supervise the sales team, ensuring they adhere to company policies and procedures
- Collaborate with the Store Manager to develop strategies for achieving sales targets
- Closely monitor inventory levels and coordinate with the merchandising team and management for replenishment
- Control stock discrepancy by monitoring inventory levels and preventing shoplifting
- Ensure the store tidiness and cleanliness are maintained at the highest level
- Assist in recruitment, evaluation of potential candidates’ performance, and training new team members
- Perform administrative tasks such as rota scheduling and sales reporting
- Be available to work flexible hours, including nights, weekends, and holidays
Requirements:
- 2+ years full-time experience in store management level
- Fluent in professional English, with excellent verbal and written communication skills
- Proven ability to develop and implement strategies to achieve sales targets
- Proficient in administrative tasks such as rota scheduling and reporting
- Effective time management and task prioritisation abilities
- Familiarity with retail management software and point-of-sale systems
Assistant Store Manager - Cosmetics in Manchester employer: POP MART
Contact Detail:
POP MART Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Cosmetics in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience in cosmetics. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for retail and customer service shine through. Share stories that highlight your leadership skills and how you've tackled challenges in previous roles.
✨Tip Number 3
Research the company culture! Before your interview, dive into POP MART’s values and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role.
We think you need these skills to ace Assistant Store Manager - Cosmetics in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Store Manager role. Highlight your retail management experience and any specific achievements that align with what we’re looking for at POP MART.
Craft a Compelling Cover Letter: Your cover letter should tell us why you’re passionate about retail and how your skills can contribute to our team. Be sure to mention your experience in training and supervising teams, as this is key for the role.
Showcase Your Communication Skills: Since excellent communication is crucial for this position, make sure your application reflects your ability to convey ideas clearly. Use professional language but keep it friendly and engaging!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at POP MART
✨Know Your Stuff
Before the interview, make sure you understand POP MART's mission and values. Familiarise yourself with their products and the role of an Assistant Store Manager. This will help you demonstrate your passion for the brand and how you can contribute to their success.
✨Showcase Your Leadership Skills
As a key player in managing the store, it's essential to highlight your leadership experience. Prepare examples of how you've successfully trained and supervised teams in the past, and be ready to discuss your approach to resolving customer issues and driving sales.
✨Be Ready for Situational Questions
Expect questions that assess your problem-solving abilities and how you handle challenges. Think of specific situations where you've had to manage inventory discrepancies or improve team performance, and explain your thought process and outcomes.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the store's current challenges, the team dynamics, or opportunities for professional development. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
