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For Companies At a Glance
- Tasks: Lead the store team, ensuring exceptional customer service and smooth operations.
- Company: Join POP MART, a global leader in trend culture and entertainment.
- Benefits: Enjoy competitive pay, structured bonuses, and access to wellbeing support.
- Why this job: Be part of a creative environment that blends retail, art, and storytelling.
- Qualifications: 2+ years in retail management with strong communication and organisational skills.
- Other info: Flexible hours and opportunities for professional growth await you!
The predicted salary is between 28800 - 43200 £ per year.
We are searching for an Assistant Store Manager to work alongside our Store Manager in our Manchester Royal Buildings store! This is a key role in managing the store in all aspects of retail operations and ensuring the sales team provides exceptional customer service that meets POP MART’s standards.
This leadership position requires strong organisational skills, excellent communication abilities, and a passion for retail management.
- Assist the Store Manager overseeing all aspects of store operations
- Provide exceptional customer service and resolve any customer issues or complaints
- Train and supervise the sales team, ensuring they adhere to company policies and procedures
- Collaborate with the Store Manager to develop strategies for achieving sales targets
- Closely monitor inventory levels and coordinate with the merchandising team and management for replenishment
- Control stock discrepancy by monitoring inventory levels and preventing shoplifting
- Ensure the store tidiness and cleanliness are maintained at the highest level
- Assist in recruitment, evaluation of potential candidates’ performance, and training new team members
- Perform administrative tasks such as rota scheduling and sales reporting
- Be available to work flexible hours, including nights, weekends, and holidays
Requirements:
- 2+ years full-time experience in store management level
- Fluent in professional English, with excellent verbal and written communication skills
- Proven ability to develop and implement strategies to achieve sales targets
- Proficient in administrative tasks such as rota scheduling and reporting
- Effective time management and task prioritisation abilities
- Familiarity with retail management software and point-of-sale systems
Assistant Store Leader- Retail in Manchester employer: POP MART
Contact Detail:
POP MART Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Leader- Retail in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who might know someone at POP MART. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching POP MART's culture and values. Show us how your passion for retail management aligns with our mission of empowering creators and delivering immersive experiences.
✨Tip Number 3
Practice your customer service scenarios! As an Assistant Store Manager, you'll need to demonstrate your ability to handle complaints and train your team. Role-play with a friend to nail those responses.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in joining our creative team.
We think you need these skills to ace Assistant Store Leader- Retail in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Store Manager role. Highlight your retail management experience and any specific achievements that align with what POP MART is looking for. We want to see how you can contribute to our exciting culture!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for retail and how your skills match the job description. We love seeing candidates who can connect their experiences to our mission of creative storytelling.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at POP MART
✨Know Your Stuff
Before the interview, make sure you research POP MART and its unique position in the trend culture and entertainment industry. Understand their products, services, and the importance of customer service in retail. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate strong organisational and communication skills. Prepare examples from your past experience where you've successfully trained a team or resolved customer complaints. This will highlight your ability to lead and manage effectively.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities, especially regarding customer service and inventory management. Think of specific scenarios where you had to think on your feet and how you handled them. This will showcase your practical experience and readiness for the role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the store's operations or future goals. This not only shows your enthusiasm for the role but also gives you a chance to understand how you can contribute to the team's success.
