At a Glance
- Tasks: Deliver amazing customer service and manage daily cashier operations.
- Company: Join POP MART, a global leader in designer collectibles and creative storytelling.
- Benefits: Enjoy monthly gifts, bonuses, training, and team events.
- Why this job: Be part of a vibrant team and connect with art-loving customers.
- Qualifications: Fluent English, strong customer service skills, and a team player.
- Other info: Flexible hours and opportunities for personal and professional growth.
The predicted salary is between 11 - 16 £ per hour.
Sales Assistant, Part Time, 8 hours a week (1-day minimum) - London, Brick Lane Pop Up
Industry: Designer collectible pieces
Location: Brick Lane, E1 6QL
Job type: Part time, (FTC 1-year)
About POP MART
POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers.
POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world.
POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art/designer collectible pieces industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art/designer collectible pieces expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories.
What to Expect
- Contribute to a fast-growing European business that combines retail, art, and creative storytelling
- Work with passionate teams across different countries, all connected by a shared love for designer collectible pieces and unique customer experiences
- Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas
Benefits
- Monthly appreciation gifts featuring our latest POP MART designs
- A structured bonus scheme linked to company and individual performance
- Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support
- Training and development programmes that build both professional skills and creative thinking
- Regular team events that bring our people together to share ideas and celebrate our work
Responsibilities
- Provide exceptional customer service and resolve any customer issues or complaints
- Manage the cashier point’s daily opening and closing procedures
- Be available to work flexible hours, including nights, weekends, and holidays
Required Qualifications
- Fluent in professional English, with excellent verbal and written communication skills
- Proactive with strong customer service skills to provide a memorable shopping experience
- Team-oriented with the ability to work well in a team
Desirable but Not Essential
- Multi-lingual language ability
If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.
Sales Assistant (Part Time) in London employer: POP MART
Contact Detail:
POP MART Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant (Part Time) in London
✨Tip Number 1
Get to know POP MART! Before your interview, dive into their world. Familiarise yourself with their iconic characters and recent projects. This shows you’re genuinely interested and ready to contribute to their creative vibe.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. Focus on how you can bring your customer service skills to life at POP MART, making every shopping experience memorable.
✨Tip Number 3
Dress the part! POP MART is all about creativity and style, so make sure your outfit reflects that. Show off your personality while keeping it professional – it’s all about making a great first impression!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fab fit for the team!
We think you need these skills to ace Sales Assistant (Part Time) in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for designer collectibles shine through! We want to see that you’re genuinely excited about the role and the brand. Share why you love POP MART and how you connect with our unique products.
Tailor Your CV: Make sure your CV is tailored specifically for this Sales Assistant role. Highlight any relevant experience in customer service or retail, and don’t forget to mention any skills that align with what we’re looking for. We love seeing how your background fits with our needs!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about joining our team at POP MART. We can’t wait to hear from you!
How to prepare for a job interview at POP MART
✨Know Your Stuff
Before the interview, make sure you research POP MART and its unique designer collectible pieces. Familiarise yourself with their iconic characters like MOLLY and SKULLPANDA. This will show your genuine interest in the brand and help you connect better during the conversation.
✨Show Off Your Customer Service Skills
As a Sales Assistant, exceptional customer service is key. Prepare examples of how you've handled customer complaints or provided memorable shopping experiences in the past. This will demonstrate your proactive approach and ability to resolve issues effectively.
✨Flexibility is Key
POP MART values flexibility, so be ready to discuss your availability for various shifts, including nights and weekends. Highlight any previous experience where you adapted to changing schedules or worked in fast-paced environments to showcase your adaptability.
✨Team Player Vibes
Since you'll be working in a multicultural team, emphasise your teamwork skills. Share instances where you've collaborated successfully with others, especially in diverse settings. This will illustrate that you're not just a great individual contributor but also a fantastic team player.