At a Glance
- Tasks: Lead merchandising planning and inventory management for designer toys across Central Europe.
- Company: Join POP MART, a global leader in designer toys and collectibles.
- Benefits: Enjoy competitive pay, 25 days leave, bonuses, and monthly appreciation gifts.
- Other info: Dynamic work environment with opportunities for growth and collaboration.
- Why this job: Be part of a vibrant team that combines creativity with retail innovation.
- Qualifications: 3-5 years in merchandising or retail operations; strong analytical and organisational skills.
The predicted salary is between 40000 - 50000 £ per year.
Industry: Designer toys and collectible pieces
Location: Canary Wharf, London
Job Type: Full-time, Permanent
About POP MART
POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross-border e-commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world.
POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world's first immersive intellectual property-themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property-themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high-potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories.
What to Expect
- Contribute to a fast-growing European business that combines retail, art, and creative storytelling
- Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences
- Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas
Benefits
- Monthly appreciation gifts featuring our latest POP MART designs
- A structured bonus scheme linked to both company and individual performance
- 25 days of annual leave, in addition to bank holidays
- 4x life insurance, together with group medical and travel insurance
- A confidential Employee Assistance Programme, alongside access to a discount platform for selected online retailers
- Training and development programmes, together with regular team events that encourage learning, collaboration, and celebration
The Role and Candidate
We are seeking a Merchandising Supervisor (CEST) to play a pivotal role in representing country-level product and assortment requirements across Central Europe. Reporting to the Head of Country Cluster Merchandising, this role combines hands-on merchandise planning with regional coordination responsibilities and is ideally suited to an experienced merchandise planner looking to take the next step into a leadership position. You will be responsible for planning and forecasting activities for the Netherlands market while supporting merchandising operations across the wider Central European region. This includes managing inventory, replenishment, product ranging, stock allocation, and last-mile delivery performance to ensure stores are stocked effectively and operational targets are achieved. The successful candidate will thrive in a fast-paced retail environment, enjoy working with data, and have the ability to collaborate cross-functionally with retail, logistics, visual merchandising, and regional stakeholders. You will also lead and support a small merchandising team, helping to drive operational excellence and continuous improvement across the region. Initially, the role will focus on the Germany and Netherlands markets, with responsibilities expanding into additional Central European countries as POP MART continues its growth across Europe.
Responsibilities
- Merchandise Planning & Inventory Management
- Develop and maintain SKU-level rolling demand forecasts to support replenishment planning and maximise sales opportunities
- Define and allocate product assortments from regional and local distribution centres to stores based on sales performance and business requirements
- Monitor stock levels, sell-through rates, and inventory health to optimise product availability and minimise stock risks
- Manage replenishment planning to ensure stores maintain appropriate stock coverage
- Retail Operations & Distribution
- Oversee merchandise transfers and daily stock movements between warehouses and retail locations
- Coordinate last-mile delivery activities to ensure timely product availability in stores
- Support local product launches and ensure inventory readiness in line with launch plans
- Participate in quarterly and annual stock counts, supporting effective inventory control processes
- Systems & Data Management
- Maintain accurate inventory, ordering, and planning data within internal systems
- Manage merchandise orders and stock transfers through internal inventory management platforms
- Produce regular reports, analysis, and performance summaries to support commercial decision-making
- Analyse sales, stock, and operational data to identify opportunities for optimisation and process improvement
- Cross-Functional Collaboration
- Work closely with retail operations, logistics, visual merchandising, finance, and regional head office teams to ensure alignment and stock accuracy
- Collaborate with internal stakeholders to support product launches, promotions, and business initiatives
- Resolve operational issues and stock-related challenges efficiently, particularly those impacting store performance and customer experience
- Support continuous improvement initiatives across merchandising, supply chain, and retail operations
Required Qualifications
- Bachelor's degree in Business Management, Supply Chain, Retail Management, Merchandising, or a related discipline
- Minimum 3–5 years of experience in merchandising, inventory planning, demand planning, retail operations, or a related field
- Strong commercial awareness with the ability to balance sales opportunities, stock availability, and operational requirements
- Advanced proficiency in Microsoft Office, particularly Excel and PowerPoint
- Strong analytical skills with the ability to interpret data and translate insights into actionable recommendations
- Excellent organisational skills with the ability to manage multiple priorities and deadlines simultaneously
- Strong stakeholder management and cross-functional collaboration skills
- Demonstrated ownership, accountability, and a proactive approach to problem-solving
Desirable but Not Essential
- Experience within the toy, collectibles, lifestyle, or wider retail sector
- Familiarity with Central European retail operations and logistics networks
- Experience using ERP, inventory management, or order management systems such as NetSuite
- Previous experience mentoring, coaching, or supervising team members
- Understanding of demand forecasting, replenishment planning, and inventory optimisation methodologies
- Additional European language skills alongside English would be considered an advantage
Apply
If you are excited to be part of POP MART's journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.
Merchandising Supervisor (CEST) in London employer: POP MART
At POP MART, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture in the heart of Canary Wharf, London. Our team enjoys a range of benefits including generous annual leave, structured bonuses, and opportunities for professional growth through hands-on projects and collaborative learning. Join us to be part of a dynamic company that not only values creativity and innovation but also celebrates the unique contributions of each employee in the exciting world of designer toys and collectibles.
StudySmarter Expert Advice🤫
We think this is how you could land Merchandising Supervisor (CEST) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching POP MART and its products. Familiarise yourself with their iconic characters and recent projects. This shows your passion and helps you stand out as a candidate who truly gets the brand.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experience align with the Merchandising Supervisor role. Highlight your analytical skills and experience in inventory management to show you're the perfect fit.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the POP MART team.
We think you need these skills to ace Merchandising Supervisor (CEST) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Merchandising Supervisor role. Highlight your merchandising and inventory management experience, and don’t forget to sprinkle in some of that passion for designer toys!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re excited about joining POP MART and how your background makes you the perfect fit for our fast-paced environment. Keep it engaging and personal!
Show Off Your Data Skills:Since this role involves a lot of data analysis, make sure to mention any relevant experience you have with data management or forecasting. We love candidates who can turn numbers into actionable insights!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on being part of the POP MART family!
How to prepare for a job interview at POP MART
✨Know Your Merchandising Stuff
Make sure you brush up on your merchandising knowledge, especially around inventory management and demand forecasting. Be ready to discuss how you've successfully managed stock levels and product assortments in the past.
✨Show Off Your Data Skills
Since this role involves a lot of data analysis, be prepared to talk about your experience with Excel and any other tools you've used for reporting. Bring examples of how you've used data to drive decisions or improve processes.
✨Demonstrate Team Leadership
As a Merchandising Supervisor, you'll be leading a small team. Think of examples where you've mentored or coached others, and be ready to share how you foster collaboration across different departments.
✨Understand POP MART's Culture
Familiarise yourself with POP MART's unique position in the designer toys market. Show your enthusiasm for their products and how you can contribute to their creative storytelling and customer experiences.
