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For Companies At a Glance
- Tasks: Lead loss prevention strategies and manage a dynamic team across Europe.
- Company: Join POP MART, a global leader in trend culture and entertainment.
- Benefits: Enjoy monthly gifts, bonuses, training, and wellbeing support.
- Why this job: Make a real impact on security and profitability in a creative retail environment.
- Qualifications: Experience in loss prevention and strong leadership skills required.
- Other info: Be part of a multicultural team with exciting career growth opportunities.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Location: London, UK - Canary Wharf
Job Type: Full-Time, Permanent
Reports To: EU Head of Operations Support
About POP MART
POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.
In Europe, POP MART has established a strong presence across key markets including the United Kingdom, France, Italy, Germany, the Netherlands, and Spain, and continues to expand into new highâpotential regions.
What to Expect
In this role, you can expect to:
- Contribute to a rapidly expanding European retail business at the intersection of art, creativity, and consumer experience
- Collaborate with passionate teams across multiple markets to deliver secure, efficient, and wellâgoverned retail operations
- Grow professionally by leading a strategic function that directly impacts profitability, operational excellence, and customer trust
Benefits
- Monthly appreciation gifts featuring our latest POP MART collectibles
- A structured bonus scheme linked to company and individual performance
- Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support
- Training and professional development opportunities designed to build leadership, analytical, and technical skills
- Regular team events to share ideas, celebrate achievements, and connect across regions
The Role and Candidate
The Loss Prevention Manager will play a pivotal role in leading POP MART's asset protection, shrinkage reduction, and security governance across its European retail operations. Reporting to the EU Head of Operations Support, you will manage a regional loss prevention executive and a small team of local loss prevention executives.
The successful candidate will develop and execute a robust loss prevention strategy that enhances store safety, strengthens stocktake governance, and delivers measurable reductions in shrinkage across multiple European markets.
Responsibilities
Leadership & Team Management- Lead, coach, and develop regional and local loss prevention executives to ensure consistent, highâquality performance
- Provide strategic direction, set priorities, and ensure accountability across the Loss Prevention function
- Foster a culture of ownership, continuous improvement, and operational excellence
- Develop, implement, and refine a comprehensive European loss prevention strategy
- Ensure strong governance frameworks for shrinkage control, stocktake execution, and inventory accuracy
- Partner with the Head of Supply Chain to define stocktake processes, documentation, and accountability standards
- Conduct regular risk assessments and compliance audits across stores and warehouses
- Oversee investigations into internal and external theft, fraud, and operational losses
- Collaborate with law enforcement and ensure compliance with local legislation
- Design and implement antiâtheft policies, training, and awareness programmes for retail teams
- Build preventative controls that minimise loss and drive a strong security culture
- Oversee CCTV, EAS, alarm systems, and access control measures
- Manage thirdâparty security vendor relationships and monitor contractual performance
- Ensure effective incident reporting and emergency response protocols
- Champion digital transformation and the adoption of advanced security and analytics tools
- Analyse shrinkage KPIs to identify risk patterns, trends, and improvement opportunities
- Provide dataâdriven insights and strategic recommendations to senior leadership
- Leverage AIâenabled tools and predictive analytics to proactively identify operational vulnerabilities
- Partner with Store Operations, HR, and Compliance to embed a strong loss prevention culture
- Support new store openings through risk assessments and security specification reviews
- Build governance frameworks and communication channels with external vendors, auditors, and regulatory bodies
- Deliver training to store leadership teams on theft deterrence and incident management
Required Qualifications
- Proven experience in Loss Prevention, Asset Protection, or Security Management across a multiâsite retail environment
- Deep understanding of European regulations, shrinkage control, and fraud prevention practices
- Demonstrated leadership skills with experience managing and developing teams
- Strong investigative skills and proficiency with CCTV systems, EAS, and related technologies
- Excellent analytical ability to interpret data, identify trends, and implement proactive solutions
- Exceptional communication and stakeholder management skills
- Fluency in English; proficiency in another European language is highly advantageous
- Willingness to travel across Europe as needed
Desirable but Not Essential
- Experience in luxury, highâvalue goods, or FMCG retail
- Familiarity with Organised Retail Crime (ORC) and current European retail crime trends
- Professional certifications in Loss Prevention, Security Management, or Risk Analysis
Your Application
If the opportunity sounds interesting to you, please apply with your updated CV via "Apply Now" or email to uk.hr@popmart.com.
Seniority level: MidâSenior level
Employment type: Fullâtime
Job function: Quality Assurance
Industries: Entertainment Providers, Retail, and Consumer Services
Loss Prevention Manager - Europe in London employer: POP MART
Contact Detail:
POP MART Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Loss Prevention Manager - Europe in London
â¨Tip Number 1
Don't just sit back and wait for a response after applying. Reach out directly to the job poster on LinkedIn or via email. A friendly message expressing your enthusiasm can really make you stand out!
â¨Tip Number 2
Network like a pro! Connect with current employees at POP MART or in the loss prevention field. They might share insider tips or even put in a good word for you, which could be a game changer.
â¨Tip Number 3
Prepare for interviews by researching POP MART's culture and values. Show how your experience aligns with their mission and how you can contribute to their growth in Europe. Be ready to discuss specific examples from your past roles!
â¨Tip Number 4
Follow up after your interview! A quick thank-you note can leave a lasting impression. It shows you're genuinely interested and keeps you on their radar as they make their decision.
We think you need these skills to ace Loss Prevention Manager - Europe in London
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV is tailored to the Loss Prevention Manager role. Highlight relevant experience in loss prevention, asset protection, and team management. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about loss prevention and how you can contribute to our dynamic team at POP MART. Keep it engaging and personal â we love a good story!
Showcase Your Achievements: Donât just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you've successfully reduced shrinkage or improved security measures in previous roles. Weâre all about results!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. Itâs quick and easy, and it helps us keep track of your application. Plus, youâll get to explore more about POP MART while youâre at it!
How to prepare for a job interview at POP MART
â¨Know Your Stuff
Before the interview, dive deep into POP MART's mission and values. Familiarise yourself with their iconic characters and recent expansions in Europe. This knowledge will not only impress your interviewers but also help you align your answers with the company's goals.
â¨Showcase Your Leadership Skills
As a Loss Prevention Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on coaching and developing talent. Highlight any strategies you've implemented that resulted in improved performance or reduced shrinkage.
â¨Be Data-Driven
Since the role involves analysing shrinkage KPIs and providing data-driven insights, come prepared with examples of how you've used data to identify trends and implement solutions. Discuss any tools or technologies you've used, especially if they relate to security and analytics.
â¨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in loss prevention. Think about potential theft situations or compliance issues and how you would handle them. Practising these scenarios will help you articulate your thought process clearly during the interview.
