HR Intern - Communication and Operations Support in London

HR Intern - Communication and Operations Support in London

London Internship 42750 - 52250 £ / year (est.) No working from home possible
POP MART

At a Glance

  • Tasks: Support internal communication and culture-building initiatives while assisting with HR operations.
  • Company: Join POP MART, a leading global brand in trend culture and entertainment.
  • Benefits: Gain hands-on experience, mentorship, and a collaborative environment to kickstart your HR career.
  • Other info: Exciting opportunity to work with iconic IPs and contribute to a vibrant workplace.
  • Why this job: Be part of a creative team that connects people and shapes company culture.
  • Qualifications: Pursuing or completed a degree in HR, Communications, or related fields; strong communication skills required.

The predicted salary is between 42750 - 52250 £ per year.

HK), founded in 2010, is a leading global company in the trend culture and entertainment industry.

Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.

POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system.

Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono.

By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture.

As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world.

Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.

About the Role

We are looking for a proactive and detail-oriented HR Intern to support our internal communication, culture-building initiatives, and day-to-day HR operations.

This role is ideal for someone who enjoys connecting people and keeping things organised behind the scenes.

You'll work closely with the HR team to help employees stay informed, engaged, and connected to company culture, while also lending a hand wherever operational support is needed.

Key Responsibilities

  • Internal Communication – Support the drafting, editing, and distribution of internal announcements, newsletters, and updates; help maintain internal communication channels (intranet, email, digital boards); assist in producing content for internal campaigns (e. g. onboarding materials, event promotions); coordinate localisation of communication materials where needed.
  • Culture & Engagement – Support the planning and execution of culture-building activities and employee engagement events; help document and share employee stories, team spotlights, and recognition moments; assist with gathering employee feedback (pulse surveys, focus groups) and summarising findings; support onboarding experience initiatives to help new hires feel welcomed and connected.
  • Operations – Provide ad hoc administrative and operational support across HR projects; help maintain HR trackers, calendars, and documentation; assist in coordinating logistics for HR events, workshops, and training sessions; support data organization and light reporting as needed.
  • What We’re Looking For
  • Currently pursuing or recently completed a degree in Human Resources, Communications, Business, Psychology, or a related field.
  • Strong written and verbal communication skills.
  • Detail-oriented with good organisational and time-management skills.
  • Comfortable working with common office and collaboration tools.
  • A team player who’s curious about people, culture, and how organisations work.
  • Prior internship, student club, or project experience in communications or HR is a plus.
  • What You’ll Gain
  • Hands-on exposure to internal communication and culture strategy in a real business setting.
  • Practical experience supporting HR operations and cross-functional projects.
  • Mentorship from an experienced HR/TD&OD team.
  • A collaborative, learning-friendly environment to build your HR career foundation.

*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

*As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

POP MART is a rising global force in pop culture and entertainment.

Our purpose is to celebrate daily moments and inspire through designer toys and fun experiences.

Our focus is IP incubation & operations, designer toys & retail, theme parks & experiences, also digital entertainment.

As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world.

We manage & represent incredible artists from all over the world.

Our roster spans dozens of iconic characters, like MOLLY, DIMOO, SKULLPANDA, THE MONSTERS, HIRONO and more.

With our IP characters, we create iconic cross-overs.

Our mission is to light up passion & bring joy around the world.

POP MART is not just a brand, it's a galaxy of creative possibilities.

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HR Intern - Communication and Operations Support in London employer: POP MART

At POP MART, we pride ourselves on being an excellent employer that fosters a vibrant and inclusive work culture. As an Amazon Marketplace Operations Coordinator, you'll not only have the chance to enhance your skills in a dynamic international environment but also benefit from ample opportunities for professional growth and development. Our commitment to employee well-being and innovation makes us a standout choice for those seeking meaningful and rewarding employment in the eCommerce sector.

POP MART

Contact Details:

POP MART Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land HR Intern - Communication and Operations Support in London

Connect on Campus

If you’re off to an HR internship, hit up your university career services! They often have connections with local businesses looking to hire interns. Attend any job fairs or networking events they organise, and don’t forget to check out the posters around campus for openings!

Join HR Communities

Get involved in HR-specific student groups or forums, either on campus or online. These communities can provide insider info on internships and upcoming opportunities. Plus, networking with fellow students already in the HR scene can lead to recommendations or leads on vacancies.

Keep it Personal

When applying, don’t just send generic applications. Instead, tailor your cover letter to highlight your interest in HR and any relevant projects or coursework. Mention specific skills like communication and organisation that are essential in HR roles—this will catch the eye of hiring managers at companies like POP MART.

Follow Up with Flair

After sending your application to POP MART, consider sending a friendly follow-up email a week later. Express your enthusiasm for the role and politely ask about the status of your application. Being proactive shows your interest and keeps you top of mind!

We think you need these skills to ace HR Intern - Communication and Operations Support in London

Written Communication Skills
Verbal Communication Skills
Organisational Skills
Time Management Skills
Attention to Detail
Team Collaboration
Cultural Awareness

Some tips for your application 🫡

Show Off Your People Skills:In HR, your ability to communicate effectively is key! Make sure your CV highlights any experience you've had in teamwork or conflict resolution. We love seeing examples of how you've successfully navigated group dynamics or helped others!

Express Your Passion for Learning:As this is an internship, we're particularly interested in your motivation to learn and grow in the role. In your cover letter, emphasise why you want to dive into HR and how you see this opportunity benefiting your career path. A little enthusiasm goes a long way!

Tailor Your Application to Us:Let’s talk specifics. Use the job description from POP MART to tailor your application—highlight skills or coursework that directly relate to the role. Don't hesitate to mention any HR-related projects or coursework you've done; it shows us that you're already invested and engaged in the field.

Utilise Your Network:If you've had any internships, part-time jobs, or even volunteer experiences in HR or related fields, mention them! Show us how these experiences have equipped you with relevant skills or insights. Plus, if you know someone in the industry, mention any discussions you've had; it could set you apart from the crowd!

How to prepare for a job interview at POP MART

Get Your Recruitment Basics Down

Familiarise yourself with fundamental recruitment processes and HR terminology. They might ask you about recruitment cycles, candidate sourcing strategies, or how to handle applicant tracking systems. Even if it’s just an internship, demonstrating a good grasp of these basics can really set you apart!

Show Off Your People Skills

As an HR intern, you’ll be dealing with people all the time, so be prepared to showcase scenarios that highlight your interpersonal skills. Think about your past experiences – even if they’re from group projects or part-time jobs – and be ready to discuss how you effectively managed communication or resolved conflicts.

Be Ready for Behavioural Questions

Expect a few behavioural interview questions that focus on how you handle specific situations. Use the STAR method (Situation, Task, Action, Result) to frame your responses. If you can showcase your problem-solving skills with real examples, you’ll shine during the interview.

Bring Your Passion for HR

Let your enthusiasm for human resources shine through. Discuss ways you’ve engaged with HR topics outside formal education, be it through workshops, relevant articles, or even joining HR clubs. This can show that you’re genuinely interested in progressing in the field, which can be a real plus for POP MART.