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For Companies At a Glance
- Tasks: Analyse data to support operations and enhance decision-making across European markets.
- Company: Join POP MART, a leading global brand in designer toys and collectibles.
- Benefits: Enjoy monthly gifts, bonuses, training, and team events that celebrate creativity.
- Why this job: Make an impact in a fast-paced, multicultural environment while developing your analytical skills.
- Qualifications: Strong data analysis skills and experience with Excel and BI tools required.
- Other info: Opportunity for career growth in a dynamic retail landscape.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Data Analyst (Operations Support)
Industry: Designer toys and collectible pieces
Location: Canary Wharf, London
Job type: Full time Permanent
About POP MART
POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world.
POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories.
What to Expect
- Contribute to a rapidly growing European retail business
- Work closely with cross functional teams across multiple countries
- Develop practical analytics skills through hands on projects and real operational challenges
Benefits
- Monthly appreciation gifts featuring our latest POP MART designs
- A structured bonus scheme linked to company and individual performance
- Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support
- Training and development programmes that build both professional skills and creative thinking
- Regular team events that bring our people together to share ideas and celebrate our work
The Role and Candidate
The Data Analyst – Operations Support sits within the European Operations Support function and reports directly to the Head of Operations Support. The role is responsible for strengthening operational visibility, data accuracy, and analytical discipline across European markets, supporting informed decision making and effective risk management.
Working closely with EU functional leads and local market teams, this role supports Loss Prevention, Learning & Development, Health & Safety, Retail Operations, and People teams through reliable reporting, structured KPI tracking, and clear, actionable insights. The position requires strong ownership, attention to detail, and the ability to operate confidently in a fast paced, multi country retail environment.
Responsibilities
- Data Analysis & Reporting
- Collect, clean, and analyse operational data from EU and local entities to ensure accuracy and consistency
- Produce structured weekly, monthly, and quarterly dashboards for Operations Support functions, including Loss Prevention, Learning & Development, and Health & Safety
- Monitor core operational KPIs across shrinkage, staff turnover and training coverage, Health & Safety compliance, customer experience, and store performance
- Deliver focused deep dive analysis to identify operational risks, gaps, and improvement opportunities
- Build and maintain clear, decision ready dashboards and reports using Excel, BI tools, and Lark Base
- Maintain consistent KPI definitions and data logic, ensuring results are reliable and easily understood by stakeholders
- Develop and enhance KPI frameworks to support operational maturity and business growth
- Support Loss Prevention, Learning & Development, Health & Safety, and Retail teams with audit data preparation, consolidation, and reporting
- Analyse audit outcomes to surface priority risks, recurring issues, and areas requiring intervention
- Maintain visibility of corrective actions and track closure status
- Support functional and store teams in defining clear action plans with owners, timelines, and measurable outcomes
- Track progress against agreed actions and elevate non‑compliance or repeated issues where necessary
- Support operational projects through data analysis and presentation materials, including store openings, launches, efficiency initiatives, shrinkage reduction programmes, and training roadmaps
- Present insights to EU leadership and cross functional stakeholders to support decision making
- Support new store openings with performance tracking and post opening reviews
Required Qualifications
- Strong data analysis skills with solid experience in Excel, BI tools, dashboards, and data modelling
- Experience with Lark Base and RetailNext analytics is a strong advantage
- Good understanding of retail KPIs and operational performance metrics
- Ability to interpret complex data sets and translate them into clear, actionable insights
- Strong communication skills with the ability to work effectively across multiple teams
- High level of ownership, attention to detail, and comfort working in a fast paced, multi country environment
Desirable but Not Essential
- Experience in retail, FMCG, or operational support environments
- Exposure to Loss Prevention, Health & Safety, Customer Experience, or store operations
- Experience working in an international or multi country setting
- Additional European language skills such as Italian, Spanish, or Danish
Your Application
If this opportunity sounds exciting to you, please apply with your updated CV via “Apply Now” or email us.
Data Analyst - EU in London employer: POP MART
Contact Detail:
POP MART Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Analyst - EU in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching POP MART and its culture. Understand their products and values so you can show how you fit into their team. Tailor your answers to reflect their mission and goals.
✨Tip Number 3
Practice your data analysis skills! Use real-world examples to demonstrate your expertise during interviews. Be ready to discuss how you've tackled challenges and provided insights in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the POP MART family.
We think you need these skills to ace Data Analyst - EU in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Data Analyst role. Highlight relevant skills and experiences that align with our needs at POP MART, especially in data analysis and reporting.
Showcase Your Skills: Don’t just list your skills; show us how you've used them! Include specific examples of how you've tackled data challenges or improved processes in previous roles.
Keep It Clear and Concise: We love clarity! Make sure your application is easy to read and straight to the point. Use bullet points where possible to break up text and highlight key information.
Apply Through Our Website: For the best chance of success, apply directly through our website. This helps us keep track of your application and ensures it gets to the right people quickly!
How to prepare for a job interview at POP MART
✨Know Your Data Inside Out
As a Data Analyst, you'll be expected to have a strong grasp of data analysis skills. Brush up on your Excel and BI tools before the interview. Be ready to discuss how you've used these tools in past roles to produce dashboards or reports that drove decision-making.
✨Understand Retail KPIs
Familiarise yourself with key retail performance metrics like shrinkage, staff turnover, and customer experience. During the interview, demonstrate your understanding of how these KPIs impact business operations and share examples of how you've tracked or improved them in previous positions.
✨Showcase Your Communication Skills
You'll need to work closely with cross-functional teams, so it's crucial to highlight your communication abilities. Prepare examples of how you've effectively collaborated with different departments to deliver insights or support projects, ensuring you convey your ability to translate complex data into actionable insights.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in a fast-paced environment. Think about past challenges you've faced in data analysis or operational support, and be prepared to explain how you approached these situations, what actions you took, and the outcomes.
