At a Glance
- Tasks: Support recruitment and employee relations for our expanding retail teams.
- Company: Join POP MART, a leading global brand in designer collectibles.
- Benefits: Enjoy 25 days annual leave, bonuses, and monthly appreciation gifts.
- Other info: Fast-paced environment with opportunities for growth and learning.
- Why this job: Be part of a vibrant team shaping the future of retail and creativity.
- Qualifications: Degree in HR or related field with 3+ years HR experience.
The predicted salary is between 35000 - 45000 £ per year.
About POP MART
POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers.
POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e-commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world.
POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the designer collectible pieces industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of designer collectible pieces and intellectual property themed exhibitions internationally.
In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories.
What to Expect
- Contribute to a fast-growing European business that combines retail, art, and creative storytelling
- Work with passionate teams across different countries, all connected by a shared love for designer collectible pieces and unique customer experiences
- Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas
Benefits
- Monthly appreciation gifts featuring our latest POP MART designs
- A structured bonus scheme linked to both company and individual performance
- 25 days of annual leave, in addition to bank holidays
- 4x life insurance, together with group medical and travel insurance
- A confidential Employee Assistance Programme, alongside access to a discount platform for selected online retailers
- Training and development programmes, together with regular team events that encourage learning, collaboration, and celebration
The Role and Candidate
POP MART is seeking a hands-on and driven Assistant HRBP to support our rapid retail expansion across the UK. The role is heavily focused on recruitment for new store openings and employee relations case management, while also strengthening day-to-day HR operations.
The successful candidate will play a central role in building our retail teams, ensuring smooth hiring processes, and supporting managers with people issues. This is an excellent opportunity for someone who enjoys a fast-paced environment, balancing high-volume recruitment with frontline HR casework.
Responsibilities
- Talent Acquisition & Store Expansion
- Lead end-to-end recruitment for retail teams, including planning, sourcing, interviewing, and onboarding
- Manage high-volume recruitment for new store openings, including recruitment days, assessment centres, and seasonal ramp-ups
- Partner with retail managers to define headcount needs and deliver talent pipelines on time
- Build talent pools and maintain relationships with candidates to support future growth
- Promote POP MART’s employer brand to attract strong retail talent in a competitive market
- Employee Relations & Case Management
- Act as the first point of contact for employee queries and workplace issues within retail teams
- Support the HR Manager in handling ER cases, including performance management, absence, grievances, and disciplinary procedures
- Ensure ER cases are managed fairly, consistently, and in compliance with UK employment law
- Coach and guide store managers on people management practices to reduce ER risks
- HR Operations & Compliance
- Maintain accurate employee records and ensure compliance with UK employment law and GDPR
- Support HR processes such as contracts, policy reviews, and audits
- Prepare reports on recruitment activity, turnover, and ER trends to support decision-making
- Onboarding & Engagement
- Deliver onboarding programmes to ensure smooth integration of new retail hires
- Support employee engagement initiatives and assist with follow-up action planning
- Contribute to building a positive workplace culture across retail and office teams
Required Qualifications
- Degree in Human Resources, Business Administration, or a related field
- 3+ years of experience in HR or recruitment, ideally with exposure to both retail hiring and ER case management
- Proven ability to deliver high-volume recruitment within tight deadlines
- Solid understanding of UK employment law, particularly in relation to ER cases
- Strong communication and interpersonal skills, with the ability to influence and build trust
- Highly organised, with the ability to manage multiple priorities in a fast-paced environment
- Professional, discreet, and confident in handling sensitive information
- Fluent in English, both spoken and written
Desirable but Not Essential
- Previous experience in retail, hospitality, or another high-volume, customer-facing industry
- Experience supporting store openings or multi-site operations
- Familiarity with HRIS, ATS, and recruitment platforms
If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.
Assistant HRBP - UK in London employer: POP MART
At POP MART, we pride ourselves on being a dynamic and innovative employer located in the vibrant Canary Wharf, London. Our multicultural team thrives in a fast-paced environment that fosters creativity and collaboration, offering extensive training and development opportunities alongside competitive benefits such as a structured bonus scheme and generous annual leave. Join us to be part of a growing European business that not only values your contributions but also celebrates the joy of designer collectible pieces and unique customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant HRBP - UK in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching POP MART and its culture. Understand their products and values so you can show how you fit into their team. Tailor your answers to reflect your passion for designer collectibles and creative storytelling.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your experiences and how they relate to the role of Assistant HRBP, especially in recruitment and employee relations.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Assistant HRBP - UK in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Assistant HRBP role. Highlight your relevant experience in HR and recruitment, especially in high-volume settings. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for POP MART and the designer collectible pieces industry. Tell us why you’re excited about this role and how you can contribute to our team.
Showcase Your Communication Skills:As an HRBP, strong communication is key. In your application, demonstrate your ability to communicate effectively. Whether it’s through your writing style or examples of past experiences, let us see your interpersonal skills in action!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at POP MART
✨Know Your Stuff
Before the interview, dive deep into POP MART's mission and values. Familiarise yourself with their iconic characters and recent expansions. This knowledge will not only impress your interviewers but also help you connect your experience to their goals.
✨Showcase Your Recruitment Skills
Be ready to discuss your previous recruitment experiences, especially in high-volume settings. Prepare specific examples of how you've successfully managed tight deadlines and built talent pipelines. Highlight any innovative strategies you've used to attract top talent.
✨Understand Employee Relations
Brush up on UK employment law and be prepared to discuss how you've handled employee relations cases in the past. Share examples that demonstrate your ability to manage sensitive situations with professionalism and discretion.
✨Engage with Enthusiasm
POP MART thrives on creativity and passion. During the interview, express your excitement about the role and the company. Ask insightful questions about their culture and future projects to show your genuine interest in being part of their team.
