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For Companies At a Glance
- Tasks: Deliver amazing customer service and manage daily cashier operations.
- Company: Join POP MART, a leading global brand in designer collectibles.
- Benefits: Enjoy monthly gifts, bonuses, and access to wellbeing support.
- Why this job: Be part of a vibrant team and connect with art and creativity.
- Qualifications: Fluent English and strong customer service skills required.
- Other info: Flexible hours and opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Full Time Retail Assistant – Oxford Town Pop Mart
Direct message the job poster from POP MART
Location: Oxford (OX1 3EY) (New Store Opening)
Job type: Permanent, Full Time
About POP MART
POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers.
POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world.
POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art and designer collectibles industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art and designer collectible expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories.
For more information, please visit www.popmart.com and our LinkedIn Career page.
What to Expect
POP MART is a fast‑paced company with a young and multicultural team where you can expect to:
- Contribute to a fast‑growing European business that combines retail, art, and creative storytelling
- Work with passionate teams across different countries, all connected by a shared love for designer collectible pieces and unique customer experiences
- Grow your skills through hands‑on projects, collaborative learning, and opportunities to explore new ideas
Benefits
- Monthly appreciation gifts featuring our latest POP MART designs
- A structured bonus scheme linked to company and individual performance
- Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support
- Training and development programmes that build both professional skills and creative thinking
- Regular team events that bring our people together to share ideas and celebrate our work
- Join Our Team – 40‑Hour Workweek, 7‑Hour Shifts +1h Paid Lunch
Responsibilities
- Provide exceptional customer service and resolve any customer issues or complaints
- Manage the cashier point’s daily opening and closing procedures
- Be available to work flexible hours, including nights, weekends, and holidays
Required Qualifications
- Fluent in professional English, with excellent verbal and written communication skills
- Proactive with strong customer service skills to provide a memorable shopping experience
- Team‑oriented with the ability to work well in a team
If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.
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Full Time Retail Assistant - Oxford Town Pop Mart employer: POP MART
Contact Detail:
POP MART Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Time Retail Assistant - Oxford Town Pop Mart
✨Tip Number 1
Get to know POP MART! Dive into their world of designer collectibles and understand their brand story. This will help you connect with the team during interviews and show your genuine interest.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can showcase your problem-solving abilities. Being proactive and ready to tackle customer issues will set you apart.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend local events. Building connections can give you insider tips and might even lead to a referral.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the POP MART family.
We think you need these skills to ace Full Time Retail Assistant - Oxford Town Pop Mart
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for designer collectibles and customer service shine through. We want to see that you’re genuinely excited about joining the POP MART team!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with our values and the role of a Retail Assistant.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This helps us get to know you better without any confusion!
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at POP MART.
How to prepare for a job interview at POP MART
✨Know Your Stuff
Before the interview, make sure you research POP MART and its unique designer collectible pieces. Familiarise yourself with their iconic characters like MOLLY and SKULLPANDA. This will show your genuine interest in the brand and help you connect better during the conversation.
✨Show Off Your Customer Service Skills
Since the role is all about providing exceptional customer service, think of specific examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories to demonstrate your proactive approach and problem-solving abilities.
✨Be Team-Oriented
POP MART values teamwork, so be prepared to discuss how you work well with others. Think of instances where you collaborated successfully with a team or helped resolve conflicts. Highlighting your ability to contribute positively to a multicultural team will set you apart.
✨Flexibility is Key
The job requires flexible hours, so be honest about your availability. If you can work nights, weekends, or holidays, mention it! Showing that you're adaptable and willing to meet the company's needs will make a great impression.