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For Companies At a Glance
- Tasks: Deliver amazing customer service and manage daily cashier operations.
- Company: Join POP MART, a leading name in designer collectibles and creative culture.
- Benefits: Enjoy monthly gifts, bonuses, training, and team events.
- Why this job: Be part of a vibrant team and help shape unique shopping experiences.
- Qualifications: Fluent English, strong customer service skills, and a team player attitude.
- Other info: Flexible hours and opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Full Time Retail Assistant - Brick Lane Pop Up
Industry: Designer collectible pieces
Location: Brick Lane, London (New Store Opening)
Job type: Full Time (FTC, 1-year)
About POP MART
POP MART is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system.
Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e-commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world.
POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world's first immersive intellectual property themed park in the art and designer collectible pieces industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art and designer collectible pieces expos and intellectual property themed exhibitions internationally.
In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories.
What to Expect
- Contribute to a fast-growing European business that combines retail, art, and creative storytelling
- Work with passionate teams across different countries, all connected by a shared love for designer collectible pieces and unique customer experiences
- Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas
Benefits
- Monthly appreciation gifts featuring our latest POP MART designs
- A structured bonus scheme linked to company and individual performance
- Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support
- Training and development programmes that build both professional skills and creative thinking
- Regular team events that bring our people together to share ideas and celebrate our work
Join Our Team – 40-Hour Workweek, 7-Hour Shifts +1h Paid Lunch
Responsibilities
- Provide exceptional customer service and resolve any customer issues or complaints
- Manage the cashier point's daily opening and closing procedures
- Be available to work flexible hours, including nights, weekends, and holidays
Required Qualifications
- Fluent in professional English, with excellent verbal and written communication skills
- Proactive with strong customer service skills to provide a memorable shopping experience
- Team-oriented with the ability to work well in a team
If you are excited to be part of POP MART's journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.
Sales Assistant in England employer: POP MART
Contact Detail:
POP MART Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant in England
✨Tip Number 1
Get to know the company! Before your interview, dive into POP MART's world. Familiarise yourself with their iconic characters and recent projects. This shows you're genuinely interested and ready to contribute to their creative journey.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you can create memorable shopping experiences for POP MART's customers.
✨Tip Number 3
Dress the part! Since you'll be working in a trendy retail environment, make sure your outfit reflects your personality while being professional. Show that you understand the brand's vibe and can connect with its audience.
✨Tip Number 4
Follow up after your interview! A quick thank-you email expressing your excitement about the role can set you apart. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Assistant in England
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for designer collectibles and customer service shine through. We want to see that you’re genuinely excited about joining our team at POP MART!
Tailor Your CV: Make sure your CV is tailored to the Sales Assistant role. Highlight any relevant experience in retail or customer service, and don’t forget to mention your communication skills – they’re key for us!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for clarity in communication!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our new store in Brick Lane.
How to prepare for a job interview at POP MART
✨Know Your Stuff
Before the interview, make sure you research POP MART and its unique designer collectible pieces. Familiarise yourself with their iconic characters like MOLLY and SKULLPANDA. This will show your genuine interest in the brand and help you connect better during the conversation.
✨Show Off Your Customer Service Skills
As a Sales Assistant, exceptional customer service is key. Prepare examples from your past experiences where you resolved customer issues or provided memorable shopping experiences. This will demonstrate your proactive approach and ability to handle challenges.
✨Be Ready for Teamwork Questions
Since the role requires working in a team, think of instances where you've successfully collaborated with others. Highlight your team-oriented mindset and how you contribute to a positive work environment. This will resonate well with their multicultural team ethos.
✨Flexibility is Key
POP MART values flexibility in working hours. Be prepared to discuss your availability and willingness to work nights, weekends, and holidays. Showing that you're adaptable will make you a more attractive candidate for this fast-paced retail environment.
