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- Tasks: Lead and oversee retail operations, ensuring exceptional customer service and team performance.
- Company: Join POP MART, a global leader in trend culture and entertainment.
- Benefits: Enjoy competitive salary, structured bonuses, and access to wellbeing support.
- Why this job: Be part of a creative team that merges retail, art, and storytelling.
- Qualifications: 4+ years in retail management; strong leadership and communication skills required.
- Other info: Flexible hours with opportunities for career growth and development.
The predicted salary is between 36000 - 60000 £ per year.
POP MART is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.
We are searching for a Store Manager to lead and oversee operations at our store in Oxford Street! This is a key leadership role responsible for managing all aspects of retail operations and ensuring the sales team provides exceptional customer service that meets POP MART's standards.
- Oversee all aspects of store operations, including sales, customer service, inventory management, and staff supervision.
- Develop and implement strategies to achieve sales targets and improve store performance.
- Provide exceptional customer service and resolve any customer issues or complaints.
- Train, mentor, and supervise the sales team, ensuring they adhere to company policies and procedures.
- Closely monitor inventory levels and coordinate with the merchandising team and management for replenishment.
- Control stock discrepancy by monitoring inventory levels and implementing loss prevention measures.
- Manage visual merchandising, ensuring the store's tidiness and cleanliness are maintained at the highest level.
- Lead recruitment efforts, evaluate potential candidates' performance, and train new team members.
- Perform administrative tasks such as rota scheduling, payroll management, and sales reporting.
- Ensure compliance with all company policies, procedures, and relevant regulations.
- Be available to work flexible hours.
Requirements:
- Proven experience (4+ years) in retail management, preferably in a similar industry.
- Bachelor’s degree in business administration, Retail Management, or a related field (or equivalent work experience).
- Fluent in professional English, with excellent verbal and written communication skills.
- Proven ability to develop and implement strategies to achieve sales targets and improve store performance.
- Proficient in administrative tasks such as rota scheduling, payroll management, and reporting.
- Candidates with less experience can also apply for the Assistant Store Manager position.
- Multi-lingual language ability (Chinese Mandarin is an advantage but not essential).
- Familiarity with retail management software and point-of-sale systems.
Retail Stores Manager in England employer: POP MART
Contact Detail:
POP MART Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Stores Manager in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, attend events, and engage with potential employers on social media. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand POP MART's values and how you can contribute to their mission. Tailor your responses to show you're the perfect fit for their team!
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've successfully managed teams and improved store performance in the past. This will demonstrate your capability to excel as a Store Manager.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the POP MART family!
We think you need these skills to ace Retail Stores Manager in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Store Manager role. Highlight your retail management experience and any relevant skills that match what we're looking for. Use keywords from the job description to show you’re a perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for retail and how your leadership skills can contribute to our team. Don’t forget to mention why you’re excited about working with POP MART and our creative culture.
Showcase Your Achievements: When detailing your experience, focus on your achievements rather than just responsibilities. Use numbers and examples to demonstrate how you’ve successfully improved store performance or led a team to success.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at POP MART
✨Know Your Stuff
Before the interview, dive deep into POP MART's mission and values. Familiarise yourself with their products and the creative culture they promote. This will not only show your genuine interest but also help you align your answers with what they stand for.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved store performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Customer Service is Key
POP MART places a high value on exceptional customer service. Be ready to discuss how you've handled customer complaints or gone above and beyond to ensure customer satisfaction. Highlight any strategies you've implemented to enhance the customer experience in previous roles.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the company's future plans, the team dynamics, or how success is measured in the Store Manager role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
