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For Companies At a Glance
- Tasks: Lead employee relations initiatives and develop HR policies for a vibrant team.
- Company: Join POP MART, a global leader in designer toys and collectibles.
- Benefits: Enjoy monthly gifts, bonuses, training, and wellbeing support.
- Why this job: Make a real impact on workplace culture in a creative environment.
- Qualifications: Experience in Employee Relations and strong knowledge of UK employment law.
- Other info: Be part of a multicultural team with exciting growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
About POP MART
POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operations, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across over thirty countries and regions, reaching audiences in more than ninety countries.
What to Expect
- Be part of an expanding European business that combines creativity, retail, and cultural innovation
- Collaborate with talented colleagues from diverse countries and backgrounds
- Gain exposure to all aspects of retail operations and people management
- Contribute directly to building POP MART’s organisational culture and growth in the UK and France
Benefits
- Monthly appreciation gifts featuring our latest POP MART collectibles
- A structured bonus scheme linked to company and individual performance
- Comprehensive training and professional development programmes
- Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support
- Regular team events and activities
The Role and Candidate
We are seeking an experienced Employee Relations Specialist to join our UK People team on a full-time basis. This role will play a key part in developing and implementing a strong employee relations framework across POP MART’s UK and France operations. The successful candidate will be responsible for designing standardised ER processes, creating compliant HR policies aligned with local employment laws, and building the infrastructure to support effective people management and workplace culture.
Responsibilities
- Lead end-to-end investigations into employee grievances and disciplinary cases, ensuring compliance with company policy and employment law
- Design and deliver ER training programmes for managers, covering topics such as performance management, investigations, and grievance handling
- Develop standardised templates, escalation pathways, and decision-making frameworks for consistent ER management
- Review, draft, and update HR policies to ensure alignment with UK employment legislation and best practice
- Conduct trend analysis and report on ER insights to identify organisational risks and improvement opportunities
- Provide strategic recommendations to leadership to strengthen workplace culture and compliance
- Manage relationships with external employment lawyers and legal advisors
Required Qualifications
- Previous experience in an Employee Relations or HR Specialist role
- Solid understanding of UK employment law (knowledge of French employment law is an advantage)
- Proven experience managing investigations, grievances, and disciplinary processes
- Strong organisational, analytical, and communication skills
- Ability to work independently and handle sensitive issues with professionalism and confidentiality
- Fluent in English; proficiency in Mandarin or French is a plus
Desirable but Not Essential
- Experience in a retail or fast-paced international business environment
- Knowledge of both UK and French HR frameworks
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Human Resources
Industries: Entertainment Providers, Consumer Services, and Retail
Employee Relations Specialist employer: POP MART
Contact Detail:
POP MART Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Specialist
✨Tip Number 1
Don't just sit back and wait for the job to come to you! Reach out directly to the job poster on LinkedIn or through their company page. A friendly message expressing your enthusiasm can really make you stand out.
✨Tip Number 2
Network like a pro! Connect with current employees at POP MART and ask about their experiences. This not only gives you insider info but also shows your genuine interest in the company culture.
✨Tip Number 3
Prepare for the interview by researching POP MART's latest projects and initiatives. Bring up how your skills can contribute to their goals, especially in employee relations and workplace culture.
✨Tip Number 4
Apply through our website for a smoother process! It’s often easier to get noticed when you apply directly, and you might even find additional roles that suit your skills.
We think you need these skills to ace Employee Relations Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Employee Relations Specialist role. Highlight your relevant experience in HR and employee relations, and don’t forget to mention any specific knowledge of UK employment law!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for the role and how your skills align with POP MART's mission. Be sure to mention why you’re excited about joining a multicultural team.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love proactive candidates who can build frameworks from the ground up, so let us know how you’ve done this before!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the POP MART family!
How to prepare for a job interview at POP MART
✨Know Your Stuff
Make sure you brush up on UK employment law and any relevant HR policies. POP MART is looking for someone who can navigate these areas confidently, so being well-versed in the legalities will show that you're serious about the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've handled employee grievances or disciplinary cases in the past. Highlight your ability to build frameworks and processes from scratch, as this is key for the Employee Relations Specialist position.
✨Cultural Fit Matters
POP MART values a young and multicultural team, so be ready to discuss how you can contribute to their organisational culture. Share experiences where you've collaborated with diverse teams or contributed to a positive workplace environment.
✨Ask Insightful Questions
Prepare thoughtful questions about POP MART's approach to employee relations and their future plans in the UK and France. This shows your genuine interest in the company and helps you assess if it's the right fit for you.
