At a Glance
- Tasks: Deliver top-notch customer service and manage daily cashier operations.
- Company: Join POP MART, a leading name in designer collectibles and creative culture.
- Benefits: Enjoy monthly gifts, bonuses, wellness support, and training opportunities.
- Why this job: Be part of a vibrant team that celebrates creativity and unique experiences.
- Qualifications: Fluent English, strong customer service skills, and a team player attitude.
- Other info: Flexible hours with a dynamic, multicultural work environment.
The predicted salary is between 28800 - 42000 £ per year.
Full Time Retail Assistant - Brick Lane Pop Up
Industry: Designer collectible pieces
Location: Brick Lane, London (New Store Opening)
Job type: Full Time (FTC, 1-year)
About POP MART
POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers.
POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e-commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world.
POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art and designer collectible pieces industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art and designer collectible pieces expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories.
What to Expect
- Contribute to a fast-growing European business that combines retail, art, and creative storytelling
- Work with passionate teams across different countries, all connected by a shared love for designer collectible pieces and unique customer experiences
- Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas
Benefits
- Monthly appreciation gifts featuring our latest POP MART designs
- A structured bonus scheme linked to company and individual performance
- Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support
- Training and development programmes that build both professional skills and creative thinking
- Regular team events that bring our people together to share ideas and celebrate our work
Join Our Team – 40-Hour Workweek, 7-Hour Shifts +1h Paid Lunch
Responsibilities
- Provide exceptional customer service and resolve any customer issues or complaints
- Manage the cashier point’s daily opening and closing procedures
- Be available to work flexible hours, including nights, weekends, and holidays
Required Qualifications
- Fluent in professional English, with excellent verbal and written communication skills
- Proactive with strong customer service skills to provide a memorable shopping experience
- Team-oriented with the ability to work well in a team
If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.
Sales Assistant (Full Time) in City of London employer: POP MART
Contact Detail:
POP MART Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant (Full Time) in City of London
✨Tip Number 1
Get to know the company! Before your interview, dive into POP MART's world. Familiarise yourself with their products and values. This will help you connect better during the chat and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your skills align with providing exceptional customer service, as that's key for a Sales Assistant role.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. A polished appearance shows that you take the opportunity seriously and are ready to represent POP MART's brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Sales Assistant (Full Time) in City of London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for designer collectibles and customer service shine through. We want to see that you’re genuinely excited about joining our team at POP MART!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the Sales Assistant role. We love seeing how your background aligns with what we do at POP MART.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the good stuff about you!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our new store in Brick Lane.
How to prepare for a job interview at POP MART
✨Know Your Stuff
Before the interview, make sure you research POP MART and its unique designer collectible pieces. Familiarise yourself with their iconic characters like MOLLY and SKULLPANDA. This will show your genuine interest in the brand and help you connect better during the conversation.
✨Show Off Your Customer Service Skills
Since the role is all about providing exceptional customer service, prepare examples from your past experiences where you resolved customer issues or created memorable shopping experiences. Be ready to discuss how you can bring that same energy to POP MART.
✨Flexibility is Key
POP MART values flexibility, so be prepared to discuss your availability for various shifts, including nights and weekends. Highlight any previous roles where you adapted to changing schedules or worked in a fast-paced environment.
✨Team Player Vibes
Emphasise your ability to work well in a team. Share stories that showcase your collaborative spirit and how you’ve contributed to team success in the past. This will resonate well with POP MART's multicultural team ethos.