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For Companies At a Glance
- Tasks: Deliver amazing customer service and manage store displays in a vibrant retail environment.
- Company: Join POP MART, a leading global brand in designer collectibles and creative storytelling.
- Benefits: Enjoy monthly gifts, bonuses, wellness support, and discounts on various services.
- Why this job: Be part of a multicultural team and grow your skills in a fast-paced, creative setting.
- Qualifications: Fluent English, strong customer service skills, and a passion for teamwork.
- Other info: Flexible hours with opportunities for hands-on projects and team events.
The predicted salary is between 22000 - 28000 £ per year.
Full Time Retail Assistant – Oxford Street
Industry: Designer collectible pieces
Location: Oxford Street, London
Job type: Full Time, Permanent
Availability: Full flexibility required (Monday - Sunday)
About POP MART
POP MART is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world.
What to Expect
- Contribute to a fast-growing European business that combines retail, art, and creative storytelling
- Work with passionate teams across different countries, all connected by a shared love for designer collectible pieces and unique customer experiences
- Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas
Benefits
- Monthly appreciation gifts featuring our latest POP MART designs
- A structured bonus scheme linked to company and individual performance
- Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support
- Access to Aon employee benefits, a discount platform with hundreds of offers across shopping, travel, leisure, health, technology, food, and more
- Training and development programmes that build both professional skills and creative thinking
- Regular team events that bring our people together to share ideas and celebrate our work
Responsibilities
- Provide exceptional customer service and resolve any customer issues or complaints
- Manage the cashier point’s daily opening and closing procedures
- Be available to work flexible hours, including nights, weekends, and holidays
- Manage visual merchandising and product displays, ensuring the store's tidiness and cleanliness are maintained at the highest level
Required Qualifications
- Fluent in professional English, with excellent verbal and written communication skills
- Proactive with strong customer service skills to provide a memorable shopping experience
- Team-oriented with the ability to motivate and inspire others
If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.
Retail Assistant in City of London employer: POP MART
Contact Detail:
POP MART Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant in City of London
✨Tip Number 1
Get to know POP MART and its products inside out! Familiarise yourself with their iconic characters like MOLLY and SKULLPANDA. This way, when you chat with the team, you can show your passion for the brand and how you can contribute to creating memorable customer experiences.
✨Tip Number 2
Be ready to showcase your customer service skills during interviews. Think of examples where you've gone above and beyond for customers. We want to see how you handle challenges and create positive shopping experiences!
✨Tip Number 3
Flexibility is key! Since the role requires working various shifts, be prepared to discuss your availability openly. Show us that you're ready to jump in whenever needed, whether it's a weekend or a holiday.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our vibrant team at POP MART!
We think you need these skills to ace Retail Assistant in City of London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for designer collectible pieces shine through. We want to see that you’re genuinely excited about the role and the brand!
Tailor Your CV: Make sure your CV is tailored to the Retail Assistant position. Highlight any relevant experience in customer service or retail, and don’t forget to mention your flexibility with working hours – it’s a must for us!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at POP MART
✨Know Your Stuff
Before the interview, dive deep into POP MART's brand and its iconic characters like MOLLY and SKULLPANDA. Familiarise yourself with their products and the overall vibe of the company. This will not only show your enthusiasm but also help you connect your answers to their values.
✨Show Off Your Customer Service Skills
As a Retail Assistant, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Think about how you resolved issues or created memorable shopping experiences, as this will resonate well with the interviewers.
✨Flexibility is Key
POP MART requires full flexibility in working hours. Be ready to discuss your availability openly and demonstrate your willingness to work nights, weekends, and holidays. This shows that you're committed and ready to jump in whenever needed.
✨Team Spirit Matters
Since POP MART thrives on teamwork, come prepared with examples of how you've collaborated with others in previous roles. Highlight any experiences where you motivated or inspired your team, as this will align perfectly with their culture of creativity and collaboration.