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For Companies At a Glance
- Tasks: Lead a dynamic team in a trendy pop-up store, ensuring top-notch customer service and smooth operations.
- Company: Join POP MART, a global leader in creative culture and immersive entertainment.
- Benefits: Enjoy a competitive salary, structured bonuses, and access to wellness support.
- Why this job: Be part of an exciting retail environment that blends art, creativity, and storytelling.
- Qualifications: 2+ years in retail management, strong communication skills, and a passion for customer service.
- Other info: Flexible hours with opportunities for professional growth and creative development.
The predicted salary is between 36000 - 60000 £ per year.
We are searching for an Assistant Store Manager to work alongside our Store Manager in our new and upcoming pop-up store in Brick Lane! This is a key role in managing the store in all aspects of retail operations and ensuring the sales team provides exceptional customer service that meets POP MART’s standards.
This leadership position requires strong organisational skills, excellent communication abilities, and a passion for retail management.
- Assist the Store Manager overseeing all aspects of store operations
- Provide exceptional customer service and resolve any customer issues or complaints
- Train and supervise the sales team, ensuring they adhere to company policies and procedures
- Collaborate with the Store Manager to develop strategies for achieving sales targets
- Closely monitor inventory levels and coordinate with the merchandising team and management for replenishment
- Control stock discrepancy by monitoring inventory levels and preventing shoplifting
- Ensure the store tidiness and cleanliness are maintained at the highest level
- Assist in recruitment, evaluation of potential candidates’ performance, and training new team members
- Perform administrative tasks such as rota scheduling and sales reporting
- Be available to work flexible hours, including nights, weekends, and holidays
Requirements:
- 2+ years full-time experience in store management level
- Fluent in professional English, with excellent verbal and written communication skills
- Proven ability to develop and implement strategies to achieve sales targets
- Proficient in administrative tasks such as rota scheduling and reporting
- Effective time management and task prioritisation abilities
- Familiarity with retail management software and point-of-sale systems
Assistant Store Manager - Cosmetics in City of London employer: POP MART
Contact Detail:
POP MART Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Cosmetics in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with POP MART or similar companies. A friendly chat can lead to insider info and maybe even a referral!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for retail and customer service shine through. Share stories about how you've handled challenges in previous roles – it’ll make you memorable!
✨Tip Number 3
Research is key! Familiarise yourself with POP MART’s products and their unique approach to retail. This will not only impress your interviewers but also help you come up with ideas on how to boost sales in the store.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at POP MART!
We think you need these skills to ace Assistant Store Manager - Cosmetics in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Store Manager role. Highlight your retail management experience and any specific achievements that align with POP MART’s focus on exceptional customer service and sales strategies.
Craft a Compelling Cover Letter: Your cover letter should tell us why you’re passionate about retail and how your skills can contribute to our team. Use this opportunity to showcase your personality and enthusiasm for the role at our Brick Lane pop-up store.
Showcase Your Communication Skills: Since excellent communication is key in this role, make sure your written application reflects your ability to convey ideas clearly. Use professional language but let your unique voice shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at POP MART
✨Know Your Stuff
Before the interview, make sure you research POP MART and its unique position in the trend culture and entertainment industry. Understand their products, values, and what makes them stand out. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate strong organisational and communication skills. Prepare examples from your past experience where you've successfully led a team, resolved customer issues, or implemented strategies that boosted sales. Be ready to discuss how you can bring these skills to the new pop-up store.
✨Be Customer-Centric
Exceptional customer service is key for this role. Think of specific instances where you've gone above and beyond for customers. During the interview, highlight your approach to resolving complaints and ensuring customer satisfaction, as this aligns with POP MART's standards.
✨Prepare for Practical Scenarios
Expect situational questions that assess your problem-solving abilities. For example, you might be asked how you'd handle stock discrepancies or train a new team member. Practise your responses to these scenarios, focusing on your thought process and the steps you would take to ensure smooth operations.
