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For Companies At a Glance
- Tasks: Manage office operations and streamline administrative tasks across European offices.
- Company: Join POP MART, a leading global brand in designer toys and collectibles.
- Benefits: Enjoy monthly gifts, bonuses, training, and team events to celebrate creativity.
- Why this job: Be part of a vibrant team that merges retail, art, and storytelling in a fast-paced environment.
- Qualifications: Bachelor's degree and 5-7 years in office administration, preferably in a multi-country role.
- Other info: Fluency in English is essential; knowledge of other European languages is a plus.
The predicted salary is between 36000 - 60000 £ per year.
Industry: Designer toys and collectible pieces
Location: Canary Wharf, London
Job type: Full time Permanent
About POP MART
POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers.
POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world.
POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories.
For more information, please visit www.popmart.com and our LinkedIn Career page.
What to Expect
POP MART is a fast-paced company with a young and multicultural team where you can expect to:
- Contribute to a fast-growing European business that combines retail, art, and creative storytelling
- Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences
- Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas
Benefits
POP MART offers our employees:
- Monthly appreciation gifts featuring our latest POP MART designs
- A structured bonus scheme linked to company and individual performance
- Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support
- Training and development programmes that build both professional skills and creative thinking
- Regular team events that bring our people together to share ideas and celebrate our work
The Role and Candidate
The Regional Admin Manager – Europe will oversee and streamline administrative operations across POP MART’s European offices. This role ensures day-to-day operations run smoothly, regulatory compliance is maintained, and internal standards are consistently applied across different countries.
The successful candidate will bring strong organisational and stakeholder management skills, with the ability to balance strategic oversight and hands-on execution across multiple markets.
Responsibilities
- Manage office operations and facility services across European offices, ensuring consistency and efficiency.
- Oversee vendor management for supplies, maintenance, cleaning, and equipment procurement
- Lead office lease management, relocations, renovations, and seating plans in coordination with local teams
- Ensure compliance with European health and safety regulations and workplace standards
- Develop and maintain standardised administrative systems across countries, while adapting to local requirements
- Support cross-border travel, internal events, and meeting logistics
- Consolidate and monitor regional administrative budgets, ensuring effective cost management
- Track and manage office assets, maintaining accurate inventory records across markets
- Coordinate audits and oversee asset transfer or disposal in line with group policy
- Supervise and support local admin staff or external service providers
- Act as the point of contact for admin-related onboarding and offboarding activities
- Support cross-functional teams with documentation, courier services, and visa or work permit coordination
- Identify opportunities to improve efficiency and implement process enhancements
- Contribute to the development of admin SOPs, approval workflows, and documentation standards
Required Qualifications
- Bachelor’s degree in Business Administration, Management, or a related field
- 5–7 years of experience in office administration, with at least 2 years in a regional or multi-country role
- Strong understanding of European operational practices and compliance requirements
- Excellent communication and stakeholder management skills, with experience working across functions and countries
- Fluent in English; proficiency in another European language is an advantage. Mandarin is considered a plus for HQ coordination
- Willingness to travel occasionally within Europe
- Highly organised, detail-oriented, and capable of managing multiple priorities
- Self-starter with strong ownership and follow-through
- Comfortable working in multicultural and diverse teams
Desirable but Not Essential
- Experience in the retail sector or pop culture industry
- Familiarity with office management practices in POP MART’s European countries (UK, France, Italy, Germany, Netherlands, Spain)
- Experience in managing regional budgets and vendor relationships across multiple countries
If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.
Administrative Manager employer: POP MART
Contact Detail:
POP MART Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Manager
✨Tip Number 1
Familiarise yourself with POP MART's unique culture and product offerings. Understanding their designer toys and collectible pieces will help you connect with the team and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Highlight your experience in managing administrative operations across multiple countries. Be prepared to discuss specific examples of how you've streamlined processes or improved efficiency in previous roles, as this is crucial for the Regional Admin Manager position.
✨Tip Number 3
Showcase your stakeholder management skills by preparing to discuss how you've successfully collaborated with diverse teams in the past. This role requires strong communication across different cultures, so examples of your adaptability will be beneficial.
✨Tip Number 4
Research European operational practices and compliance requirements relevant to the role. Being knowledgeable about these aspects will not only impress the hiring team but also demonstrate your readiness to take on the responsibilities of the position.
We think you need these skills to ace Administrative Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in office administration and management. Emphasise any roles where you managed operations across multiple countries or regions, as this is crucial for the Administrative Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of POP MART's business model and culture. Mention specific examples of how your skills align with their needs, particularly in managing administrative operations and compliance across European offices.
Highlight Multicultural Experience: Since POP MART operates in a multicultural environment, be sure to mention any experience you have working in diverse teams or across different countries. This will demonstrate your ability to adapt and thrive in their dynamic setting.
Showcase Problem-Solving Skills: In your application, provide examples of how you've identified opportunities for process improvements in previous roles. Highlight any successful implementations that led to increased efficiency, as this aligns with the responsibilities of the role.
How to prepare for a job interview at POP MART
✨Research POP MART's Culture
Before your interview, take some time to understand POP MART's unique culture and values. Familiarise yourself with their iconic characters and recent projects. This will not only show your enthusiasm but also help you align your answers with the company's mission.
✨Highlight Your Organisational Skills
As an Administrative Manager, strong organisational skills are crucial. Be prepared to discuss specific examples from your past experience where you successfully managed multiple priorities or streamlined processes. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Stakeholder Management Experience
Given the role's emphasis on stakeholder management, be ready to share instances where you've effectively collaborated with different teams or departments. Highlight how you navigated challenges and built relationships across diverse groups, especially in a multicultural environment.
✨Prepare Questions About Compliance and Operations
Show your understanding of European operational practices by preparing insightful questions about compliance and administrative systems. This demonstrates your proactive approach and genuine interest in ensuring that POP MART maintains its high standards across various countries.
