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For Companies At a Glance
- Tasks: Deliver amazing customer service and manage daily cashier operations.
- Company: Join POP MART, a global leader in designer collectibles and creative storytelling.
- Benefits: Enjoy monthly gifts, bonuses, training, and fun team events.
- Why this job: Be part of a vibrant team and connect with art-loving customers.
- Qualifications: Fluent English and strong customer service skills are a must.
- Other info: Flexible hours and opportunities for personal and professional growth.
The predicted salary is between 12 - 16 £ per hour.
Sales Assistant, Part Time, 8 hours a week - Leeds, Briggate
Industry: Designer collectible pieces
Location: Leeds, Briggate (LS1 6BG)
Job type: Part time
About POP MART
POP MART HK is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, reaching audiences in over ninety countries and regions.
What to Expect
- Contribute to a fast-growing European business that combines retail, art, and creative storytelling
- Work with passionate teams across different countries, all connected by a shared love for designer collectible pieces and unique customer experiences
- Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas
Benefits
- Monthly appreciation gifts featuring our latest POP MART designs
- A structured bonus scheme linked to company and individual performance
- Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support
- Training and development programmes that build both professional skills and creative thinking
- Regular team events that bring our people together to share ideas and celebrate our work
Responsibilities
- Provide exceptional customer service and resolve any customer issues or complaints
- Manage the cashier point's daily opening and closing procedures
- Be available to work flexible hours, including nights, weekends, and holidays
Required Qualifications
- Fluent in professional English, with excellent verbal and written communication skills
- Proactive with strong customer service skills to provide a memorable shopping experience
- Team-oriented with the ability to work well in a team
Desirable but Not Essential
- Multi-lingual language ability
If you are excited to be part of POP MART's journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.
Job Type: Part-time
Pay: £12.21 per hour
Expected hours: No less than 8 per week
Work Location: In person
POP Mart Leeds employer: Pop Mart UK
Contact Detail:
Pop Mart UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land POP Mart Leeds
✨Tip Number 1
Get to know POP MART! Dive into their world of designer collectibles and understand their unique IPs. This will not only help you in interviews but also show your genuine interest in the brand.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might just land you a referral.
✨Tip Number 3
Prepare for the interview by practising common sales assistant scenarios. Think about how you'd handle customer complaints or upselling products. Role-playing with a friend can really help!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the POP MART family.
We think you need these skills to ace POP Mart Leeds
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for designer collectibles shine through! We love seeing candidates who are genuinely excited about our products and the creative culture at POP MART.
Tailor Your CV: Make sure to customise your CV for this role. Highlight any relevant experience in customer service or retail, and don’t forget to mention any teamwork skills. We want to see how you can contribute to our vibrant team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Sales Assistant role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining the POP MART family. We can’t wait to hear from you!
How to prepare for a job interview at Pop Mart UK
✨Know Your Stuff
Before the interview, make sure you research POP MART and its iconic characters like MOLLY and SKULLPANDA. Understanding their products and the brand's mission will help you connect better during the conversation.
✨Show Off Your Customer Service Skills
Since the role is all about providing exceptional customer service, think of specific examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories to demonstrate your proactive approach.
✨Flexibility is Key
POP MART values flexibility in working hours. Be prepared to discuss your availability and willingness to work nights, weekends, and holidays. This shows that you're committed and ready to adapt to the company's needs.
✨Team Player Vibes
Emphasise your ability to work well in a team. Share examples of how you've collaborated with others in previous roles. This will highlight your team-oriented mindset, which is crucial in a multicultural environment like POP MART.