At a Glance
- Tasks: Deliver amazing customer service and manage the cashier with flair.
- Company: Join POP MART, a global leader in designer collectibles and creative experiences.
- Benefits: Enjoy monthly gifts, bonuses, and access to exclusive discounts.
- Other info: Flexible hours and opportunities for personal and professional growth.
- Why this job: Be part of a vibrant team that celebrates creativity and connects with fans worldwide.
- Qualifications: Fluent English, strong customer service skills, and a team player attitude.
The predicted salary is between 10.8 - 13.2 £ per hour.
About POP MART
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions.
What to Expect
- Contribute to a fast‑growing European business that combines retail, art, and creative storytelling
- Work with passionate teams across different countries, all connected by a shared love for designer collectible pieces and unique customer experiences
- Grow your skills through hands‑on projects, collaborative learning, and opportunities to explore new ideas
Benefits
- Monthly appreciation gifts featuring our latest POP MART designs
- A structured bonus scheme linked to company and individual performance
- Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support
- Access to Aon employee benefits, a discount platform with hundreds of offers across shopping, travel, leisure, health, technology, food, and more
- Training and development programmes that build both professional skills and creative thinking
- Regular team events that bring our people together to share ideas and celebrate our work
Responsibilities
- Provide exceptional customer service and resolve any customer issues or complaints
- Manage the cashier point’s daily opening and closing procedures
- Be available to work flexible hours, including nights, weekends, and holidays
Required Qualifications
- Fluent in professional English, with excellent verbal and written communication skills
- Proactive with strong customer service skills to provide a memorable shopping experience
- Team‑oriented with the ability to work well in a team
Desirable but Not Essential
- Multi‑lingual language ability
Work Location: In person
16-Hour Workweek, 7-Hour Shifts +1h Paid Lunch
POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary. As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
Part Time Retail Assistant in Oxford employer: POP MART UK CORPORATION LTD
At POP MART, we pride ourselves on being an exceptional employer that fosters a vibrant work culture where creativity and passion for designer collectibles thrive. Our team members enjoy unique benefits such as monthly appreciation gifts, access to a comprehensive employee assistance programme, and opportunities for professional growth through hands-on projects and collaborative learning. Located in the heart of Oxford, our retail environment is not only dynamic but also offers a chance to connect with a global community of artists and fans, making every day at POP MART a rewarding experience.
Contact Details:
POP MART UK CORPORATION LTD Recruitment Team