Full Time Stock Assistant (London Flagship)

Founded in 2010, POP MART is a leading global pop culture and entertainment company. With IP at its core, POP MART works with artists and designers worldwide to develop and operate IPs, creating products, services and entertainment experiences for consumers. Its portfolio includes beloved IP characters such as THE MONSTERS , TWINKLE TWINKLE, CRYBABY, DIMOO, SKULLPANDA, Hirono and MOLLY. As of the first half of 2026, POP MART had more than 100 million registered members worldwide, operated 676 physical stores and over 2,800 ROBO SHOP vending machines, and reached nearly 100 countries and regions through cross-border e-commerce platforms,bringing joy to consumers around the world.

Flagship Stock Assistant (BOH) Industry: Retail, Designer toys and collectible pieces Location: London Job type: Full time, Permanent New Flagship Store

This is an exciting opportunity to join POP MART ahead of the opening of a brand-new flagship store in London. Ahead of launch, the successful candidate will complete a training period of a few weeks at one of our existing stores (Charing Cross or Oxford Street) to build hands‑on experience with our systems, standards and team culture before helping to lead the new flagship from day one.

About POP MART

POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well‑established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world.

What to Expect

POP MART is a fast‑paced company with a young and multicultural team where you can expect to:

• Contribute to a fast‑growing European business that combines retail, art, and creative storytelling
• Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences
• Grow your skills through hands‑on projects, collaborative learning, and opportunities to explore new ideas

Benefits

• Monthly appreciation gifts featuring our latest POP MART designs
• A structured bonus scheme linked to company and individual performance
• Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support
• Training and development programmes that build both professional skills and creative thinking
• Regular team events that bring our people together to share ideas and celebrate our work
• Join Our Team – 40‑Hour Workweek, 7‑Hour Shifts +1h Paid Lunch

The Role and Candidate

The Flagship BOH Stock Assistant supports the back‑of‑house stock operation at our new flagship store, helping to keep the stockroom accurate, organised and running smoothly so the sales floor is always ready to sell. This is a hands‑on role, working closely with the BOH Stock Manager and the sales floor team to receive, process and replenish stock efficiently across a large, multi‑level retail space. The position suits someone reliable, detail‑focused and comfortable working in a fast‑paced, high‑volume environment. The Flagship BOH Stock Assistant plays an important part in making sure product moves smoothly from delivery through to the shop floor, supporting the wider team’s ability to deliver a great customer experience.

Responsibilities

• Receive and process deliveries, checking stock against packing slips and purchase orders, and flagging any damages or shortages.
• Support stock accuracy by helping with cycle counts and physical stock checks.
• Carry out putaway and stockroom organisation, labelling and storing products correctly so items can be found and replenished quickly.
• Security‑tag stock and handle products carefully to avoid damage or loss.
• Replenish the sales floor promptly, working closely with FOH colleagues to respond to stock requests.
• Help maintain a clean, organised and audit‑ready stockroom, following company best practice.
• Support the processing of faulty stock and supplier returns.
• Follow health and safety procedures in BOH areas, including keeping escape routes and walkways clear and reporting any hazards.
• Be available to work flexible hours, including evenings, weekends, and holidays, according to store needs.

Required Qualifications

• Some experience in a stockroom, warehouse, or back‑of‑house retail environment is helpful but not essential — full training is provided.
• Reliable, organised and detail‑focused, with a hands‑on approach to work.
• Proactive and team‑oriented, comfortable working closely with both BOH and FOH colleagues.
• Fluent in professional English, with good verbal communication skills.
• Comfortable working in a fast‑paced, physically active role within a high‑volume retail environment.

Desirable but Not Essential

• Knowledge of CEGID POS usage
• Experience in the toy or collectibles industry
• Multi‑lingual language ability

Equal Opportunity Employer

As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

POP MART is a rising global force in pop culture and entertainment. Our purpose is to celebrate daily moments and inspire through designer toys and fun experiences. Our focus is IP incubation & operations, designer toys & retail, theme parks & experiences, also digital entertainment. As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world. We manage & represent incredible artists from all over the world. Our roster spans dozens of iconic characters, like MOLLY, DIMOO, SKULLPANDA, THE MONSTERS, HIRONO and more. With our IP characters, we create iconic cross‑overs. Our mission is to light up passion & bring joy around the world. POP MART is not just a brand, it’s a galaxy of creative possibilities.