At a Glance
- Tasks: Deliver exceptional customer service and manage daily cashier operations.
- Company: Join POP MART, a global leader in trend culture and entertainment.
- Benefits: Enjoy monthly gifts, bonuses, and access to exclusive employee discounts.
- Other info: Flexible hours and opportunities for professional growth await you!
- Why this job: Gain valuable retail experience while working with a diverse, creative team.
- Qualifications: Fluent English and strong customer service skills are essential.
The predicted salary is between 63000 - 77000 £ per year.
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well‑established IP development and operation system.
As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world. Through multiple cross‑border e‑commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.
What to Expect
- Gain valuable professional experience covering the entire retail life cycle.
- Have the opportunity to work with people from different countries and cultures in a collaborative environment.
- Receive structured customer service, retail operations, and product training.
- Be proactively involved in the company’s growth.
Benefits
- Monthly appreciation gifts featuring our latest POP MART designs.
- A structured bonus scheme linked to company and individual performance.
- Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support.
- Access to Aon employee benefits, a discount platform with hundreds of offers across shopping, travel, leisure, health, technology, food, and more.
- Training and development programmes that build both professional skills and creative thinking.
- Regular team events that bring our people together to share ideas and celebrate our work.
Responsibilities
- Provide exceptional customer service and resolve any customer issues or complaints.
- Manage the cashier point’s daily opening and closing procedures.
- Be available to work flexible hours, including nights, weekends, and holidays.
Required Qualifications
- Fluent in professional English, with excellent verbal and written communication skills.
- Proactive with strong customer service skills to provide a memorable shopping experience.
- Team‑oriented with the ability to work well in a team.
Desirable but Not Essential
- Multi‑lingual language ability.
Part Time Retail Assistant - Oxford Street (FTC) in City of Westminster employer: POP MART UK CORPORATION LTD
At POP MART UK CORPORATION LTD, we pride ourselves on being an exceptional employer that values teamwork and operational excellence. Our flagship store in London offers a dynamic work culture where employees are encouraged to grow through hands-on experience and leadership development. With competitive benefits and a commitment to fostering a supportive environment, we empower our team to achieve both personal and professional success.
Contact Details:
POP MART UK CORPORATION LTD Recruitment Team
