At a Glance
- Tasks: Lead customer success initiatives and enhance the post-sale journey for global venues.
- Company: BillyQ, a forward-thinking tech brand within Poolhouse.
- Benefits: Hybrid working, competitive salary, and opportunities for growth.
- Other info: Build a new function from scratch and make a real impact.
- Why this job: Shape customer strategy and drive success in a dynamic environment.
- Qualifications: Strong commercial mindset and experience in customer success leadership.
The predicted salary is between 51750 - 63250 £ per year.
Billy Q, the technology brand within Poolhouse, is seeking a commercially-minded Head of Customer Success to build the function from the ground up and own the post-sale journey across UK and international venues.
You will lead onboarding, adoption and retention, drive revenue per installation and shape customer strategy with product and operations teams.
Hybrid working is offered as the business scales.
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Chief Customer Success & Growth Leader in London employer: POOLHOUSE
At Poolhouse, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered to grow. As an Assistant General Manager, you'll enjoy competitive benefits, opportunities for professional development, and the chance to make a real impact in a dynamic environment that prioritises guest satisfaction and team collaboration.
