At a Glance
- Tasks: Lead and develop a high-performing administration and paraplanning team in financial services.
- Company: Join Poole Townsend, a reputable employee-owned firm focused on legal and financial services.
- Benefits: Enjoy competitive salary, 25 days holiday, health cash plan, and performance-related bonuses.
- Other info: Ongoing training and development opportunities in a dynamic workplace.
- Why this job: Make a real impact in a supportive culture that values collaboration and employee voice.
- Qualifications: Proven leadership experience and strong knowledge of FCA compliance required.
The predicted salary is between 36000 - 60000 £ per year.
Location: Barrow-in-Furness (1 day per week home working following training)
Position: Permanent, full-time position available.
About Us: Poole Townsend Group is an established, highly reputable firm offering comprehensive legal, financial and property services through our team of experienced and qualified professionals. Our Financial Services division provides exceptional support and advice to clients, and we are looking for a skilled and motivated individual to lead our administration and paraplanning team. We are proud to be an Employee Ownership Trust (EOT). This means the business is owned for the benefit of its employees, creating a culture where everyone has a shared interest in the long‑term success of the firm.
As an employee, you benefit from:
- Collaboration and shared responsibility in shaping the business
- Long‑term stability and focus on sustainable growth
- The potential for tax‑free employee bonuses (subject to performance and EOT rules)
- Transparency and employee voice in decision‑making
The Role: We are seeking a proactive FS Administration Manager to lead and develop our administration and paraplanning team. You will oversee workflows, ensure compliance, manage operational risk, and drive service excellence for our advisers and clients. This is a pivotal leadership role with direct impact on adviser capacity, client outcomes, and team performance.
What you'll do:
- Lead, coach, and develop a high‑performing administration & paraplanning team
- Manage end‑to‑end workflows, from pre‑meeting prep to post‑review actions
- Oversee paraplanning outputs and ensure quality through structured QA
- Maintain compliance and risk controls, including AML, consent, and documentation
- Produce and analyse MI to identify risks and drive operational improvements
- Chair stand‑ups, planning sessions, and contribute to operational meetings
You’ll Bring:
- Proven leadership experience, preferably in IFA, wealth, or mortgage administration
- Strong FCA compliance knowledge and operational expertise
- Experience managing workflows, SLAs, and improving efficiency
- Excellent communication, coaching, and stakeholder management skills
- Proactive, structured, and solution‑focused mindset
What We Offer:
- Competitive salary and the opportunity to work in an Employee Ownership Trust with potential for performance‑related bonuses
- 25 days annual holiday (plus bank holidays and discretionary Christmas leave)
- Medicash health cash plan, employee assistance programme, staff discounts, regular company events, and more
- Supportive, collaborative workplace culture
- Ongoing training and development opportunities
How to Apply: If you are a motivated leader with operational expertise in financial services and want to join a highly successful, employee‑owned business, we would love to hear from you. Closing date for applications is Friday 13th March 2026. Join Poole Townsend and be a part of a team that values excellence, integrity, and customer satisfaction. Poole Townsend is a Disability Confident Employer. We welcome applications from people with disabilities and are committed to providing an inclusive, supportive workplace. We reserve the right to close this vacancy early if we receive sufficient applications. Therefore, if you are interested, please submit your application as soon as possible.
Financial Services and Compliance Manager employer: Poole Townsend
Poole Townsend Group is an exceptional employer located in Barrow-in-Furness, offering a collaborative and supportive work culture as part of an Employee Ownership Trust. Employees enjoy long-term stability, competitive salaries, and the potential for tax-free bonuses, alongside 25 days of annual leave and ongoing professional development opportunities. Join us to make a meaningful impact in financial services while being part of a team that values excellence and integrity.
StudySmarter Expert Advice🤫
We think this is how you could land Financial Services and Compliance Manager
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Poole Townsend. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Financial Services and Compliance Manager
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Poole Townsend.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Poole Townsend's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Poole Townsend
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Poole Townsend.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Poole Townsend will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Poole Townsend employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
