At a Glance
- Tasks: Lead campaign planning and delivery for major automotive accounts, collaborating with a dynamic team.
- Company: Award-winning media agency with a strong reputation in the industry.
- Benefits: 30 days holiday, private medical, gym membership, and flexible working options.
- Other info: Enjoy monthly team socials and opportunities for professional development.
- Why this job: Join a creative team and make an impact on high-profile campaigns across various sectors.
- Qualifications: Strong communication skills and experience in client relationship management.
The predicted salary is between 60000 - 75000 £ per year.
A highly awarded media agency, part of a global network, with a strong reputation for media planning, buying and effectiveness. The team works across some of the UK's most recognisable brands, spanning automotive, retail, travel and public sector accounts.
The Role: A Client Account Director position on a major automotive account. This person will take day-to-day ownership of campaign planning and delivery across full-funnel activity, working closely with a Business Director and a broad team of internal specialists across digital, AV, print and OOH. You will be a key client contact throughout and line manage an Account Manager.
Responsibilities- Campaign planning, delivery and reporting
- Lead on strategy and planning for full-funnel awareness campaigns, including central campaign activations
- Brief and collaborate with offline and specialist teams to consolidate media plans, including responses to briefs and forecast estimates
- Deliver campaign recommendations and performance updates to clients, supported by digital and specialist teams
- Oversee campaign setup, delivery and quality control to ensure accuracy and timelines are met
- Produce and present regular campaign reports, with clear insight and commentary on performance across channels
- Lead client briefings, campaign read-outs and ongoing status calls
- Own the planning and delivery of key campaigns, including launch activity, follow-on campaigns and print plans
- Team management and development
- Direct line management of an Account Manager, overseeing day-to-day output and supporting professional development
- Foster strong collaboration with media owners and internal specialists, encouraging best practice and innovation
- Account management
- Own budget management and tracking, ensuring accuracy, reconciliation and timely updates
- Oversee billing processes, resolving finance queries and managing regular client finance check-ins
- Manage booking requests, purchase orders and campaign codes
- Ensure taxonomy and naming conventions are applied consistently
- Lead regular performance reporting and client reviews, including weekly updates and post-campaign analysis
- Manage central processes across reporting, campaign planning and compliance
- Ensure all teams adhere to governance standards and agreed performance measures
- Support the annual planning process and longer-term account strategy
- Skills and experience
- Strong communication and interpersonal skills, with a track record of building and maintaining client relationships at a senior level
- Comfortable presenting strategies and performance results to clients and stakeholders
- Experienced in managing multiple projects and deadlines simultaneously, prioritising tasks and allocating resources effectively
- Aware of emerging technologies, including AI, and open to exploring how automation tools can improve performance and efficiency in media
- Demonstrated ability in leading and developing client service teams, building a positive team culture and driving performance
- Values and behaviours
- Demonstrates integrity, accountability and professionalism across all client and team interactions
- Builds trusted relationships through clear communication and collaboration
- Shows initiative by proactively solving problems and delivering solutions
- Fosters an inclusive and supportive team environment that enables others to succeed
- Thinks strategically and commercially, using insight and data to inform decision-making
- 30 days holiday plus 2 Recharge Days plus bank holidays, with the option to buy additional leave
- Private medical (Bupa), gym membership, life assurance, pension and eyecare vouchers
- Subsidised food and drink in a 7th floor canteen, canteen allowance, season ticket loan and personal loan
- Financial planning clinics
- Monthly team social events (horseracing, bowling and an annual subsidised ski trip)
- Flexible and remote working, plus a work from home allowance
- Screening call with the talent team
- 1st stage: in-depth conversation with the hiring manager and key stakeholders
- 2nd stage: task and presentation related to the role
- 3rd stage (optional): informal conversation with senior team members
Client Account Director in London employer: Poole & Partners
As a highly awarded media agency within a global network, we pride ourselves on fostering a dynamic and inclusive work culture that champions creativity and collaboration. Our Client Account Director role offers not only competitive benefits such as 30 days holiday, private medical insurance, and flexible working arrangements, but also ample opportunities for professional growth through team management and development. Join us in delivering impactful campaigns for some of the UK's most recognisable brands while enjoying a vibrant workplace with regular social events and a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Client Account Director in London
✨Tip Number 1
Get to know the company inside out! Research their recent campaigns, values, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. It’s all about making connections!
✨Tip Number 3
Practice your pitch! Be ready to discuss your past experiences and how they relate to the role. Use specific examples that highlight your skills in campaign planning and client management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Client Account Director in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Client Account Director role. Highlight your experience in campaign planning and client management, and don’t forget to sprinkle in some of those key skills mentioned in the job description!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've successfully managed campaigns and built client relationships in the past.
Showcase Your Communication Skills:Since strong communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t hesitate to show off your ability to present strategies and results effectively.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Poole & Partners
✨Know Your Campaigns
Before the interview, brush up on recent campaigns in the automotive sector. Be ready to discuss how you would approach campaign planning and delivery for a major account. This shows your understanding of the industry and your proactive thinking.
✨Master the Metrics
Familiarise yourself with key performance indicators relevant to media campaigns. Be prepared to talk about how you would measure success and report on campaign performance. This will demonstrate your analytical skills and strategic mindset.
✨Showcase Your Leadership Skills
Since you'll be managing an Account Manager, think of examples where you've successfully led a team or project. Highlight how you foster collaboration and drive performance, as this is crucial for the role.
✨Engage with Emerging Technologies
Stay updated on the latest trends in media, especially around AI and automation tools. Be ready to discuss how you can leverage these technologies to enhance campaign effectiveness. This shows you're forward-thinking and adaptable.
