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- Tasks: Lead client relationships and manage creative campaigns across various platforms.
- Company: Award-winning creative agency known for bold, impactful work.
- Benefits: Competitive salary, career development, and a supportive team environment.
- Other info: Opportunity to mentor junior talent and grow within a vibrant agency culture.
- Why this job: Join a dynamic team shaping iconic campaigns for global brands.
- Qualifications: 2+ years in agency roles; strong communication and creative judgement required.
The predicted salary is between 40000 - 60000 £ per year.
We’re working closely with a highly awarded, creatively-led agency known for bold, culturally resonant work across TV, digital, social and experiential. They’re a go-to for global brands looking to shake things up — and we’re on the lookout for standout client services talent to help shape the next wave of iconic campaigns.
Whether you're a strong Account Manager ready to step up, a Senior AM ready to take on more leadership, or an experienced Account Director looking for your next creative home — we’d love to hear from you.
What we’re looking for:
- 2+ years of agency experience for Account Managers
- 4–6+ years for Senior AMs
- 6–8+ years for Account Directors
- Background in TTL, ATL or fully integrated creative agencies
- Confident managing day-to-day client relationships and internal teams
- Great creative judgment — you know how to push the work while keeping clients on board
- Calm under pressure, great with timelines and production detail
- Collaborative, solutions-first, and good vibes in a team setting
- Experience working across brand campaigns, TV, social, digital, and content
Responsibilities:
- Acting as the main client contact on projects, ensuring smooth communication and delivery
- Briefing and collaborating with creative and strategy teams
- Managing campaign timelines, budgets and production milestones
- Presenting work internally and externally with clarity and confidence
- Supporting or leading new business pitches
- Mentoring junior members of the client services team (SAM and AD level)
- Championing great creative work, from brief through to final delivery
Why apply through us?
We get it — the recruitment process can be a minefield. Endless applications, no feedback, radio silence... It’s frustrating. That’s where we come in. We work like a career partner, not just a recruiter. We'll answer the questions you might not feel comfortable asking directly — from salary bands to team structure to working style. We act as a broker in salary conversations, helping you get what you're worth without the awkwardness. And when hundreds of candidates apply, it’s easy to get lost in the noise. We take the time to shortlist only the most relevant profiles, so when we put your name forward, it’s because we genuinely believe you're a great fit.
Account Manager / Senior Account Manager / Account Director in London employer: Poole & Partners
Contact Detail:
Poole & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager / Senior Account Manager / Account Director in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Account Manager role. You never know who might have the inside scoop on a great opportunity.
✨Tip Number 2
Prepare for interviews by researching the agency's recent campaigns. Show them you’re not just another candidate — demonstrate your passion for their work and how you can contribute to their next big project.
✨Tip Number 3
Practice your pitch! Whether it’s presenting your past work or discussing how you’d handle client relationships, being confident and clear will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! We’re here to support you every step of the way, making sure your application stands out and gets the attention it deserves.
We think you need these skills to ace Account Manager / Senior Account Manager / Account Director in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role you're applying for. Highlight your relevant experience in client services and any standout campaigns you've worked on. We want to see how you can bring your unique flair to our creative agency!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for creative work and how your background aligns with the agency's ethos. Let us know why you're excited about this opportunity and what you can bring to the table.
Showcase Your Achievements: Don’t just list your responsibilities; highlight your achievements! Whether it's managing a successful campaign or building strong client relationships, we want to see how you've made an impact in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. This way, we can ensure your application gets the attention it deserves, and we can support you every step of the way in your journey to join our team!
How to prepare for a job interview at Poole & Partners
✨Know Your Agency Inside Out
Before the interview, dive deep into the agency's recent work and campaigns. Familiarise yourself with their style, values, and the types of clients they work with. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Client Management Skills
Be prepared to discuss specific examples of how you've managed client relationships in the past. Highlight your ability to handle pressure, meet deadlines, and keep clients happy while pushing creative boundaries. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Creative Judgment
Since this role requires great creative judgment, come ready to discuss your thought process behind previous campaigns. Be prepared to critique some of the agency's work constructively, showing that you can balance creativity with client needs.
✨Ask Insightful Questions
Interviews are a two-way street, so prepare thoughtful questions about the agency's culture, team dynamics, and future projects. This not only shows your enthusiasm but also helps you gauge if the agency is the right fit for you.