At a Glance
- Tasks: Manage complex immigration cases across EMEA for a leading tech company.
- Company: Join TikTok, a globally recognised brand with high-stakes international mobility work.
- Benefits: Gain valuable experience and contribute to impactful policies in a dynamic environment.
- Other info: Opportunity to build a career in senior mobility or regional HR roles.
- Why this job: Work on diverse cases, advise senior stakeholders, and shape efficient mobility processes.
- Qualifications: Experience in managing immigration cases, strong communication skills, and proactive problem-solving.
The predicted salary is between 28800 - 48000 £ per year.
Part of our Global Mobility Service team, who endeavours to continuously build and deliver a seamless and positive employee experience across the whole employee mobility process.
This role will be specifically responsible for EMEA immigration support and an integral part of a wider team to also deliver ongoing immigration projects to streamline our processes and improve the businesses' overall knowledge of immigration.
Responsibilities:
- Manage end-to-end immigration cases across EMEA, ensuring timely, compliant, and seamless processing for both international transfers and local hires
- Serve as the primary point of contact for relocating employees, delivering a high-quality, user-focused experience while partnering with immigration vendors to ensure consistent service delivery and effective issue resolution
- Oversee daily immigration operations, including assessing work visa eligibility, ensuring timely case milestone updates, and maintaining high data accuracy; apply strong attention to detail and an end-to-end view of the case lifecycle to support compliance, accurate reporting, and informed decision-making
- Provide immigration advisory by translating vendor input and data into clear insights; ask the right questions and simplify complex advice into practical recommendations to support business decisions
- Collaborate with cross-functional teams to streamline and optimize work visa and immigration processes
Minimum requirements:
- 3–5 years of experience managing end-to-end global mobility or immigration processes within a corporate or regulated environment
- Hands-on experience using Workday and Excel for case management, data tracking, and reporting, with strong ability to quickly learn and navigate internal systems and in-house tools
- Ability to operate effectively in a fast-paced, dynamic environment while managing multiple priorities and deadlines
- Strong organisational skills with meticulous attention to detail and high standards for data accuracy and compliance
- Excellent communication skills, with the ability to translate complex immigration or technical concepts into clear, simple, and user-friendly guidance for non-specialist audiences
- Strong interpersonal skills, with the ability to collaborate effectively across internal stakeholders and external vendors to drive outcomes
Preferred skills/qualifications:
- Good understanding of EMEA immigration laws and regulations.
- Creative and strategic thinker, and where required able to resolve navigationally complex scenarios.
- Problem solver, with the ability to strive to find solutions and improve processes in face of ambiguity.
Immigration Services Specialist in London employer: Poole & Partners
TikTok is an exceptional employer, offering a dynamic work environment in London where you can manage complex EMEA immigration cases for a globally recognised brand. With a strong focus on employee growth, you'll have the opportunity to shape smarter mobility processes and contribute to high-stakes projects that enhance your career trajectory in global mobility or regional HR roles. The collaborative culture and commitment to innovation ensure that every team member is valued and empowered to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Immigration Services Specialist in London
✨Tip Number 1
Familiarise yourself with the specific immigration laws and regulations across the EMEA region. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the complexities of the role.
✨Tip Number 2
Network with professionals already working in immigration services or global mobility. Engaging with them can provide insights into the role and may even lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed complex cases or resolved issues. Being able to share specific examples will showcase your problem-solving skills and experience effectively during the interview.
✨Tip Number 4
Stay updated on current trends and challenges in global mobility and immigration. Showing that you're informed about the latest developments will impress interviewers and highlight your proactive approach to the field.
We think you need these skills to ace Immigration Services Specialist in London
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities and requirements of the Immigration Services Specialist position. Familiarise yourself with the complexities of EMEA immigration cases and the specific skills needed for this role.
Tailor Your CV:Highlight your relevant experience in managing end-to-end immigration or mobility cases. Use specific examples that demonstrate your knowledge of immigration frameworks and your ability to advise stakeholders effectively.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for global mobility and your proactive problem-solving skills. Mention how your previous experiences align with the responsibilities outlined in the job description, particularly your ability to manage complex cases and improve processes.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any errors or inconsistencies. A polished application reflects your attention to detail, which is crucial for the role you are applying for.
How to prepare for a job interview at Poole & Partners
✨Showcase Your Immigration Knowledge
Make sure to brush up on your knowledge of immigration frameworks, especially those relevant to the EMEA region. Be prepared to discuss specific cases you've managed and how you navigated complex regulations.
✨Demonstrate Stakeholder Management Skills
Since this role involves advising senior stakeholders, think of examples where you've successfully communicated complex information to non-experts. Highlight your ability to build trust and rapport with various teams.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Prepare to discuss past challenges you've faced in immigration cases and how you resolved them, focusing on your proactive approach.
✨Emphasise Organisational Skills
Given the complexity of managing full lifecycle immigration cases, be ready to talk about your organisational strategies. Share how you keep track of multiple cases and ensure compliance across jurisdictions.
