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- Tasks: Engage with clients over the phone and promote our legal services.
- Company: Join a leading law firm with a focus on client satisfaction.
- Benefits: Enjoy enhanced leave, healthcare options, and training opportunities.
- Why this job: Make a positive impact by being the first point of contact for clients.
- Qualifications: Prior telephone experience and a passion for client satisfaction.
- Other info: Full-time role with great opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading law firm is seeking an enthusiastic individual to join their New Enquiries Team in Northwich. This role involves engaging with clients over the phone to create a positive first impression and promote legal services.
Candidates should have prior telephone experience and a desire to excel in client satisfaction. This is a full-time position (36.25 hours per week) with opportunities for training and development. The firm provides an array of benefits, including enhanced leave and healthcare options.
Enquiries & Client Services Specialist (Legal) in Northwich employer: Poole Alcock Llp
Contact Detail:
Poole Alcock Llp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enquiries & Client Services Specialist (Legal) in Northwich
✨Tip Number 1
Practice your phone skills! Since this role is all about engaging with clients over the phone, we recommend doing some mock calls with friends or family. This will help you sound confident and friendly when you get that first call.
✨Tip Number 2
Research the firm! Knowing the ins and outs of the law firm you're applying to can really set you apart. We suggest checking out their website and social media to understand their values and services better.
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with someone from the firm, let your passion for client satisfaction shine through. We believe that a positive attitude can make a huge difference in how you're perceived.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows that you're proactive and keen on joining the team. Don't miss out on this opportunity!
We think you need these skills to ace Enquiries & Client Services Specialist (Legal) in Northwich
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for client services shine through. We want to see that you're excited about the role and ready to engage with clients in a positive way.
Highlight Relevant Experience: Make sure to mention any previous telephone experience you have. We’re looking for someone who can create a great first impression, so share examples of how you've excelled in similar roles.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the job description. We appreciate when candidates show they’ve done their homework on us and the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Poole Alcock Llp
✨Know the Firm Inside Out
Before your interview, take some time to research the law firm thoroughly. Understand their values, services, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Your Phone Skills
Since this role involves engaging with clients over the phone, practice your telephone etiquette. Try mock calls with friends or family, focusing on clarity, tone, and how you handle questions. This will boost your confidence and help you make a great first impression.
✨Prepare for Common Questions
Think about the types of questions you might be asked, especially around client satisfaction and handling enquiries. Prepare specific examples from your past experiences that demonstrate your skills and enthusiasm for providing excellent service.
✨Show Your Enthusiasm
During the interview, let your passion for client service shine through. Share why you’re excited about the opportunity to work in a legal environment and how you can contribute to creating positive client experiences. A positive attitude can set you apart!
