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- Tasks: Host customers in the showroom and assist with product decisions and design projects.
- Company: Join a vibrant team at Pooky, known for its engaging culture.
- Benefits: Enjoy retail discounts, health plans, free lunches, and annual bonuses.
- Why this job: Be part of a creative environment where your ideas can shine.
- Qualifications: Retail or showroom experience preferred; enthusiasm and problem-solving skills are key.
- Other info: Dynamic role with opportunities for personal growth and team collaboration.
The predicted salary is between 24155 - 24155 £ per year.
Full-Time Showroom Assistant
Location: Gloucester, UK
Salary: £24,155 annually
Hours: 36.75 hrs per week
Working Days: Thursday, Friday and Monday (09:00 - 18:00), Saturday (10:00 - 17:00), Sunday (11:00 - 16:00)
Main Purpose
Hosting Customers within the Showroom, assisting them in their product decisions and design projects.
Showroom Responsibilities
- Greeting customers and making sure they are always looked after (this includes making teas / coffees etc).
- Making sure the sample wall is always replenished.
- Help keeping the products/showroom clean and dust-free, assist changing displays where required making sure the showroom is looking fresh.
- Straightening shades and making sure all lamps have bulbs.
- Assisting with customer service when needed (emails and phones).
- Make sure all products are labelled, and prices are all correct.
- Assisting with replenishing seconds showroom and labelling each product with the correct discount based on the damage and guidance.
The summary of main duties & responsibilities is not intended to be an exhaustive list of tasks performed. You may be required to undertake additional duties as are necessary to promote the smooth and efficient running of the business.
Skills
- Customer Service
- Relationship building
- Organisation
- Time management
- Communication
- Methodical and accurate
- Problem solving
- Numeric literacy
Qualifications & Experience
- Retail or Showroom experience (3yrs preferably)
- Stakeholder management
- Interiors and/or lighting industry experience desirable
Pooky Personalities we are looking for
- Enthusiastic - demonstrates engagement, interest, and a willingness to learn.
- Do the right thing - be honest and open in all that you do and say.
- Problem solvers - be excited about finding solutions that improve our business, customer service and culture.
- Smart - be keen and inquisitive, constantly questioning, observing, and delving into the depths of knowledge with a curiosity that fuels thoughtful and perceptive thinking.
- Committed - take ownership for everything you do and be a positive ambassador for Pooky in and out of work.
- Team player - be supportive of each other, working together for the benefit of us all.
Benefits
- Bank holidays are non-working days
- Access to retail discounts and salary sacrifice initiatives
- Health Cash Plan
- Annual Bonus scheme
- Onsite free lunch provided once a week
- Summer and Winter company events
Showroom Experience Advisor in Gloucester employer: Pooky
Contact Detail:
Pooky Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Experience Advisor in Gloucester
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see how they interact with customers and what values they promote. This will help you tailor your responses and show that you're a great fit for the team.
✨Tip Number 2
Practice your customer service skills! Since the role involves hosting customers, think of scenarios where you might need to solve problems or assist with product decisions. Role-playing with a friend can help you feel more confident when it comes to real-life situations.
✨Tip Number 3
Be prepared to showcase your organisational skills. During the interview, mention any past experiences where you had to manage multiple tasks at once, like keeping a showroom tidy or assisting customers while restocking products. This will highlight your ability to juggle responsibilities effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Showroom Experience Advisor in Gloucester
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're genuinely excited about helping customers and creating a fantastic showroom experience.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in retail or showrooms. Mention specific skills like organisation and problem-solving that align with what we're looking for at Pooky.
Be Methodical and Accurate: Pay attention to detail in your written application. Double-check for any typos or errors, as we value methodical and accurate communication. A polished application shows us you care!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Pooky
✨Know the Showroom Inside Out
Before your interview, take some time to familiarise yourself with the showroom's layout and products. Understanding the key features and benefits of the items on display will help you engage confidently with customers and demonstrate your enthusiasm for the role.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about times when you went above and beyond to assist a customer or resolved a tricky situation. This will show that you embody the enthusiastic and problem-solving personality they’re looking for.
✨Dress the Part
Since you'll be working in a showroom, make sure to dress smartly and professionally for your interview. This not only shows respect for the company but also gives a glimpse of how you would present yourself to customers. A polished appearance can make a great first impression!
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask during your interview. This could be about the showroom's approach to customer service or how they handle product displays. Asking questions shows your genuine interest in the role and helps you assess if the company is the right fit for you.