At a Glance
- Tasks: Provide top-notch customer service and handle enquiries through various channels.
- Company: Join a dynamic team in a supportive environment focused on customer satisfaction.
- Benefits: Competitive salary, full-time hours, and opportunities for career growth.
- Other info: Work in a vibrant showroom and collaborate with a friendly team.
- Why this job: Make a difference by helping customers and enhancing their experience.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 26240 - 26240 £ per year.
Contract: Full-time
Working Days: 5 in 7 days, with primary working hours of 8:30 am to 5:00 pm, Monday to Friday, working one weekend per month.
Hours: 40
Location: Barnwood, Gloucester, UK
Salary: 26,240 per annum
Main Purpose of Role: Deal with any incoming customer enquiries, ensuring that all customers are receiving the best service.
Responsibilities:
- Deal with any incoming customer enquiries through our omnichannel CRM platform and ERP system, delivering excellent customer service.
- Deal with any customers in our Gloucestershire showroom, delivering excellent customer service.
- Liaise with other departments within the company to help resolve customer enquiries.
Customer Service Advisor employer: Pooky
At our Barnwood, Gloucester location, we pride ourselves on being an exceptional employer that values organisation, communication, and proactive problem-solving. Our part-time Business Communications & Executive Administrator role offers a unique opportunity to work closely with senior leaders, driving impactful projects while enjoying a supportive work culture that prioritises employee growth and well-being through benefits like a Health Cash Plan and retail discounts. Join us to be at the heart of a dynamic international business where your contributions will truly make a difference.
