At a Glance
- Tasks: Deliver exceptional customer service and assist in showroom operations.
- Company: Vibrant showroom in Chelsea, London with a focus on quality.
- Benefits: Competitive pay of £15.08 per hour and flexible part-time hours.
- Other info: Perfect opportunity for students seeking part-time work with a friendly atmosphere.
- Why this job: Join a dynamic team and enhance your customer service skills while engaging with diverse clients.
- Qualifications: Strong communication skills and a passion for helping customers.
The predicted salary is between 15.08 - 15.08 £ per hour.
Location: Chelsea, London
Salary: £15.08 per hour
Hours: 11.25 hours per week, Saturday: 10:00am–5:00pm & Sunday: 11:00am–4:00pm
Main Purpose: To ensure that our customers, trade and non-trade, are treated to an exceptional experience ensuring they are always looked after and supported in their purchasing decisions.
Showroom Assistant Responsibilities:
- Customer Service
- Provide exceptional service to customers in the showroom, on the telephone and via email, delivering on our reputation for quality.
- Extend in-showroom hospitality.
- Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service.
- Use product knowledge to provide recommendations and help customers find the best product for their needs.
- Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales.
- Housekeeping
- Unload deliveries and ensure stock is distributed throughout the store.
- Keep our store organised and safe, in line with company standards (e.g. dusted fixtures and products, well stocked shelves, straight lampshades and working bulbs).
- Make sure all products are labelled and prices are all correct.
- General
- Assisting with customer service (emails and phones) where required.
The summary of main duties & responsibilities is not intended to be an exhaustive list of tasks performed. You may be required to undertake additional duties as are necessary to promote the smooth and efficient running of the business.
Skills:
- Excellent customer service
- Good communication skills in written and verbal (English)
- Active listening
Showroom Assistant - Part Time in London employer: Pooky Careers
As a Logistics Coordinator at our Barnwood location, you will thrive in a dynamic work environment that values collaboration and innovation. We offer a competitive salary, hybrid working options, and a strong focus on employee development, ensuring you have the tools and opportunities to grow your career while contributing to our mission of delivering exceptional service. Join us and be part of a supportive team that prioritises work-life balance and fosters a culture of excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Assistant - Part Time in London
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Pooky Careers and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Pooky Careers and let us see your personality shine through!
We think you need these skills to ace Showroom Assistant - Part Time in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Pooky Careers.
Get Familiar with Our Brand:Before applying, take some time to learn about Pooky Careers and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Pooky Careers
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Pooky Careers.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Pooky Careers will surely appreciate.
