At a Glance
- Tasks: Host customers in our showroom and assist with their product choices.
- Company: Join a vibrant team at Pooky, known for its engaging culture.
- Benefits: Enjoy competitive salary, retail discounts, health cash plan, and free weekly lunch.
- Other info: Great opportunities for personal growth and fun company events.
- Why this job: Be part of a creative environment where your ideas can shine.
- Qualifications: Retail experience preferred; enthusiasm and problem-solving skills are key.
The predicted salary is between 24300 - 25100 £ per year.
Full-Time Showroom Assistant
Location: Gloucester, UK
Salary: £24,300 - £25,100 per annum
Hours: 36.75 hrs per week
Working Days: Thursday, Friday and Monday (09:00 - 18:00), Saturday (10:00 - 17:00), Sunday (11:00 - 16:00)
Main Purpose: Hosting Customers within the Showroom, assisting them in their product decisions and design projects.
Showroom Responsibilities:
- Greeting customers and making sure they are always looked after (this includes making teas/ coffees etc).
- Making sure the sample wall is always replenished.
- Help keeping the products/ showroom clean and dust-free, assist changing displays where required making sure the showroom is looking fresh.
- Straightening shades and making sure all lamps have bulbs.
- Assisting with customer service when needed (emails and phones).
- Make sure all products are labelled, and prices are all correct.
- Assisting with replenishing seconds showroom and labelling each product with the correct discount based on the damage and guidance.
The summary of main duties & responsibilities is not intended to be an exhaustive list of tasks performed. You may be required to undertake additional duties as are necessary to promote the smooth and efficient running of the business.
Skills:
- Customer Service
- Relationship building
- Organisation
- Time management
- Communication
- Methodical and accurate
- Problem solving
- Numeric literacy
Qualifications & Experience:
- Retail or Showroom experience (3yrs preferably)
- Stakeholder management
- Interiors and/or lighting industry experience desirable
Pooky Personalities we are looking for:
- Enthusiastic – demonstrates engagement, interest, and a willingness to learn.
- Do the right thing – be honest and open in all that you do and say.
- Problem solvers – be excited about finding solutions that improve our business, customer service and culture.
- Smart – be keen and inquisitive, constantly questioning, observing, and delving into the depths of knowledge with a curiosity that fuels thoughtful and perceptive thinking.
- Committed – take ownership for everything you do and be a positive ambassador for Pooky in and out of work.
- Team player – be supportive of each other, working together for the benefit of us all.
Benefits:
- Bank holidays are non-working days
- Access to retail discounts and salary sacrifice initiatives
- Health Cash Plan
- Annual Bonus scheme
- Onsite free lunch provided once a week
- Summer and Winter company events
Showroom Assistant in Gloucester employer: Pooky Careers
As a Logistics Coordinator at our Barnwood location, you will thrive in a dynamic work environment that values collaboration and innovation. We offer a competitive salary, hybrid working options, and a strong focus on employee development, ensuring you have the tools and opportunities to grow your career while contributing to our mission of delivering exceptional service. Join us and be part of a supportive team that prioritises work-life balance and fosters a culture of excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Assistant in Gloucester
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Pooky Careers, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Pooky Careers!
We think you need these skills to ace Showroom Assistant in Gloucester
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Pooky Careers, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Pooky Careers and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Pooky Careers that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Pooky Careers
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
