Pontoon is seeking a Customer Insights (Voice of the Customer) Manager in Warwick for hybrid work with 2/3 days onsite. The role is a 12-month initial contract, with a strong likelihood of extension, to integrate customer insights across the organisation and deliver an evidence-based view of customer perception.
You will lead insights initiatives, synthesize complex information into strategic narratives, and influence senior decision-makers while collaborating with leaders across the energy
#J-18808-LjbffrVoC Strategy & Customer Insights Lead in Warwick employer: Pontoon
Pontoon is an excellent employer, offering a dynamic work culture that fosters creativity and collaboration in the heart of London. With flexible working arrangements and a strong emphasis on professional development, employees are empowered to grow their skills while contributing to innovative AI-driven solutions in the banking sector. Join us to be part of a team that values your input and encourages meaningful contributions to customer experiences.