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- Tasks: Be the go-to person for all HR queries and support the employee journey.
- Company: Join a major player in the energy sector with a focus on people.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Fast-paced role with a chance to shape the future of People Operations.
- Why this job: Make a real difference in employee experiences while working in a dynamic environment.
- Qualifications: Experience in HR administration and strong communication skills.
The predicted salary is between 36000 - 36000 £ per year.
6 month FTC
Hybrid working (3 days per week in Warwick, monthly travel required)
Salary: Circa £36,000 per annum
We're supporting a major organisation in the energy sector as they build out a standalone People function following a recent structural transformation. As part of this journey, they are looking for an experienced People Administrator to join their People Operations team - playing a key role in delivering a seamless HR service powered by Workday.
This is a high-volume, fast-paced environment (circa 900 tickets per month), where you'll act as the front-line support for all People-related queries and help ensure a smooth employee experience across the full life cycle.
Key Responsibilities- Act as the first point of contact for employee and manager queries via Workday (case management & telephony)
- Deliver high-quality administrative support across the full employee life cycle (onboarding to retirement)
- Ensure accurate and timely data entry within Workday
- Manage onboarding processes, including right-to-work and compliance checks
- Support key People processes, including absence, benefits, reward, and promotions
- Triage and resolve queries, escalating more complex cases to Tier 2 support
- Support the team during a major system and service transition
People Ops Administrator in Warwick employer: Pontoon
Contact Detail:
Pontoon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Ops Administrator in Warwick
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR and People Ops space. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since they’re building a new People function. Be ready to discuss how your experience aligns with their needs, particularly around Workday and high-volume environments.
✨Tip Number 3
Showcase your skills! If you’ve got experience with case management or handling employee queries, make sure to highlight that in conversations. Use specific examples to demonstrate how you’ve delivered high-quality support in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace People Ops Administrator in Warwick
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the People Ops Administrator role. Highlight your experience with HR processes and any familiarity with Workday, as this will show us you’re ready to hit the ground running.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about HR and how your skills align with our needs. We love seeing genuine enthusiasm for the role!
Showcase Your Communication Skills: As a front-line support for queries, strong communication is key. In your application, give examples of how you've effectively handled employee queries or resolved issues in the past. This will help us see your potential impact.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Pontoon
✨Know Your Stuff
Familiarise yourself with Workday and its functionalities, as you'll be using it daily. Brush up on HR processes and the employee life cycle, so you can confidently discuss how you would handle various queries and administrative tasks.
✨Showcase Your Communication Skills
As a People Ops Administrator, you'll be the first point of contact for queries. Practice articulating your thoughts clearly and concisely. Prepare examples of how you've effectively communicated in previous roles, especially in high-pressure situations.
✨Demonstrate Problem-Solving Abilities
Expect to face a variety of queries, so think of scenarios where you've successfully triaged or resolved issues. Be ready to discuss your approach to handling complex cases and how you escalate them when necessary.
✨Emphasise Adaptability
This role is in a fast-paced environment, so highlight your ability to adapt to change. Share experiences where you've thrived during transitions or system changes, showcasing your resilience and flexibility.