Virtual Desktop Infrastructure VDI Specialist

Job Title: Virtual Desktop Infrastructure (VDI) SpecialistLocation: Bristol – Hybrid (2 days onsite per week)Contract Type: Contract

About the Role

A leading global organisation is seeking a highly skilled Virtual Desktop Infrastructure (VDI) Specialist to join its Workplace Virtualization team. You'll be part of a dynamic and international group supporting over 30,000 users across 20+ Citrix farms, playing a key role in shaping the future of virtual workplace technologies.

This is a hybrid role based in Bristol, requiring 2 days onsite each week and the remainder remote. The role focuses on delivering expert-level design, integration, and support for Citrix-based virtual desktop environments, while collaborating across teams to implement cloud-aligned workplace solutions.

Key Responsibilities

• Deliver and maintain the Virtual Desktop roadmap in collaboration with Tech Specialists and Architects.
• Design and evolve virtual desktop and application hosting platforms for both local and global needs.
• Build business cases for optimal desktop platform usage and ensure alignment with global strategies.
• Provide high-level consultancy, support, and guidance to technical teams.
• Stay current with internal strategy, vendor roadmaps, and emerging technologies.
• Track and mitigate technical debt; support cost-reduction targets.
• Ensure technical delivery is completed On Time, On Budget, On Scope (OTOBOS).
• Deliver expert-level third-line support in line with SLAs.
• Automate reporting and maintain accurate technical documentation.

Required Expertise

Technical Proficiency:

• Strong experience in Citrix XenDesktop 7.x, Citrix Cloud, Storefront, and NetScaler.
• Active Directory, Windows 10/11, and Windows Server (2012R2-2022).
• VDI infrastructure experience (ESX & Azure).
• Endpoint management using SCCM and Intune.
• Ivanti Appsense integration.
• PowerShell scripting in Citrix environments.

Additional Skills:

• Background in project-driven technical delivery and performance improvement.
• Excellent communication and stakeholder management across diverse teams.
• Experience influencing technical direction and managing third-party vendors.
• Agile/Scrum knowledge is a plus.
• Flexibility to support occasional weekend or out-of-hours work.
• Commitment to change control procedures and internal compliance.