Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support multinational clients with treasury services and enhance their cash management experience.
- Company: Join a dynamic team at a leading employment consultancy in Chester.
- Benefits: Competitive salary, inclusive culture, and opportunities for career growth.
- Why this job: Make a real impact by delivering exceptional client service in the banking industry.
- Qualifications: Experience in client service roles and strong communication skills are essential.
- Other info: Exciting opportunity to work in a collaborative environment with potential for extensions.
The predicted salary is between 36500 - 45500 £ per year.
Overview
Job Title: Treasury Client Services Advisor
Duration: 6 months, extensions likely
Location: Chester (fully office based)
Salary: £36500 per annum
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone\’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
Are you ready to take your career to the next level? Join our dynamic EMEA Client Service Team in the heart of Manchester as a Treasury Client Services Advisor! If you have a passion for delivering exceptional service and a knack for building relationships, we want to hear from you!
About the Role
As a Treasury Client Services Advisor, you will be the trusted partner for a diverse portfolio of multinational clients. Your mission? To navigate their cash management and treasury services with expertise and a client-first approach. You\’ll collaborate with internal teams to ensure seamless service delivery and contribute to our continued excellence in client satisfaction.
Responsibilities
- Support clients with all aspects of their treasury movements, ensuring they are always updated and informed.
- Provide front-line support by expertly navigating internal partnerships to resolve inquiries efficiently.
- Build strong client relationships through regular communication, understanding their businesses and priorities.
- Analyze client needs to offer insightful advice, identifying efficiencies and enhancing self-service opportunities.
- Tailor your service approach to meet individual client needs, positively influencing client satisfaction survey responses.
- Resolve conflicts proactively while escalating concerns that could impact client experience.
- Leverage your industry and product knowledge to strengthen client relationships and mitigate risks.
- Collaborate with Sales, Product, Operations, Technical Support, and Fulfilment teams to ensure a smooth client experience.
Who We\’re Looking For
- You have experience in client service or client-facing roles.
- You possess a strong desire to contribute to a culture of excellence.
- Your verbal and written communication skills are top-notch.
- You have the ability to influence and provide timely resolutions for clients.
Additional Skills That Will Help
- Experience in financial services or investment banking is a plus.
- Knowledge of cash management and treasury products is advantageous.
How to Apply
To apply for this opportunity, please apply with an up-to-date CV. Candidates should ideally demonstrate evidence of the above responsibilities in their CV to be considered.
Please note that if you haven\’t heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly.
Pontoon is an equal opportunities employer and an employment consultancy
#J-18808-Ljbffr
Treasury Client Services Advisor employer: Pontoon
Contact Detail:
Pontoon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Treasury Client Services Advisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and client services sectors. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their treasury services and think about how you can contribute to their client-first approach.
✨Tip Number 3
Practice your communication skills! Role-play common interview questions with a friend, focusing on how you can build strong client relationships and resolve conflicts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Treasury Client Services Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Treasury Client Services Advisor role. Highlight any client service experience and your ability to build relationships, as these are key for us.
Showcase Your Communication Skills: Since this role requires top-notch verbal and written communication, don’t shy away from demonstrating these in your application. Use clear, concise language and make sure your CV is easy to read.
Highlight Relevant Experience: If you have experience in financial services or knowledge of cash management, be sure to include that! We love seeing candidates who can bring industry knowledge to the table.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Pontoon
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of cash management and treasury products. Understanding the basics will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Client Service Skills
Prepare examples from your past experiences where you've excelled in client service. Think about times when you resolved conflicts or built strong relationships. This will demonstrate your ability to thrive in a client-facing role.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company’s approach to client satisfaction and how they measure success. This shows that you're not just interested in the job, but also in contributing to their culture of excellence.
✨Be Yourself
Finally, don’t forget to let your personality shine through. The team is looking for someone who fits well with their dynamic. Be authentic, enthusiastic, and ready to share why you’re passionate about delivering exceptional service.
