At a Glance
- Tasks: Manage client requests and support onboarding in a fast-paced trade operations environment.
- Company: Join a leading global financial services organisation with a dynamic team.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Collaborate with diverse stakeholders and contribute to operational improvements.
- Why this job: Be part of a crucial team that enhances client experiences in trade finance.
- Qualifications: Experience in trade operations or client onboarding is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Location: Chester (Hybrid - 3 days onsite)
Contract: 12 Months
We're recruiting for a Trade Support Specialist to join a leading global financial services organisation. This opportunity sits within a Trade Operations team supporting the onboarding and servicing of clients across Trade Finance and Supply Chain Finance products. This role would suit someone with experience in Trade Operations, Trade Services, Client Onboarding, or Trade Finance who enjoys working in a fast-paced environment, managing multiple priorities and collaborating with a wide range of stakeholders.
Key Responsibilities
- Manage and prioritise a dedicated client request inbox.
- Process and coordinate client implementation requests from initiation through to resolution.
- Create and maintain cases to enable effective tracking and monitoring of requests.
- Support the end-to-end onboarding of clients onto Trade platforms and Supply Chain Finance programmes.
- Liaise with internal teams and stakeholders to ensure timely delivery against key milestones.
- Review and coordinate relevant KYC and legal documentation requirements.
- Conduct research and respond to client and internal enquiries.
- Contribute to operational improvement initiatives and project-related activities.
Skills Experience
Knowledge of Global Trade Operations is preferred.
Trade Operations Specialist X2 employer: Pontoon
As a leading global financial services organisation, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. Located in Chester, our hybrid working model offers the perfect balance of collaboration and flexibility, while our commitment to professional development ensures that you will have ample opportunities for growth and advancement within the Trade Operations team. Join us to be part of a supportive environment where your contributions are valued and recognised, making a meaningful impact in the world of Trade Finance.
