At a Glance
- Tasks: Manage client swap allocations and ensure seamless operations in a dynamic banking environment.
- Company: Join a leading financial services firm with a focus on client satisfaction.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Exciting projects and career development opportunities await in a fast-paced setting.
- Why this job: Be part of a team that drives innovation and enhances client relationships in finance.
- Qualifications: Experience in client services or trade support is a plus; strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Duration: 6 months, potential for extension
Location: London (Hybrid working following training of 2-3 weeks)
Salary: Competitive
What You'll Do:
- T+0 Client Swap Allocations: Ensure timely and accurate swap allocations for our clients.
- Lifecycle Event Management: Perform essential lifecycle events on swaps to maintain seamless operations.
- Corporate Action Processing: Handle elections and bookings for corporate action events with precision.
- Client Service: Provide a "Follow the Sun" service for client queries, ensuring satisfaction across all time zones.
- Dividend Reconciliation: Reconcile single stock and index dividends against hedges to maintain accuracy.
- Rate & Price Fixings: Process critical rate and price fixings for our clients.
- Dividend Payments & FX Processing: Manage dividend payments and foreign exchange transactions efficiently.
- P&L Investigations: Investigate any discrepancies in P&L, ensuring transparency and accuracy in reporting.
- Operational Controls: Build and maintain robust operational controls for effective risk monitoring.
- Query Resolution: Tackle queries head-on, providing solutions that enhance client relationships.
- Process Improvement Projects: Engage in projects that drive enhancements beyond day-to-day tasks, collaborating closely with Technology, Front Office, Operations, and other stakeholders.
Who You Are:
You are a proactive problem-solver with a passion for client service. Your keen attention to detail and analytical mindset will help you excel in this role. If you are enthusiastic about the banking industry and eager to learn and grow, we want to hear from you!
Qualifications:
- Experience in a client services or trade support role within the banking industry is advantageous.
- Strong understanding of equity swaps and related products.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in a fast-paced environment.
- Proficiency in Microsoft Excel and other relevant tools.
Pontoon is an equal opportunities employer and an employment consultancy.
Swaps Client Services Analyst | Hybrid London Growth employer: Pontoon
At Pontoon, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our London location provides a vibrant environment for professional growth, with opportunities to engage in meaningful projects that enhance client relationships while enjoying the flexibility of hybrid working. We are committed to your development, ensuring you have the tools and support needed to thrive in the banking industry.
StudySmarter Expert Advice🤫
We think this is how you could land Swaps Client Services Analyst | Hybrid London Growth
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and the role. We recommend practising common interview questions and having your own questions ready. Show them you’re genuinely interested in the Swaps Client Services Analyst position!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. We love seeing candidates who take that extra step!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for proactive problem-solvers like you to join our team!
We think you need these skills to ace Swaps Client Services Analyst | Hybrid London Growth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Swaps Client Services Analyst. Highlight any relevant experience in client services or trade support, and don’t forget to mention your skills with equity swaps and Microsoft Excel!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for client service and problem-solving skills. Mention specific examples from your past that demonstrate how you’ve tackled challenges in a fast-paced environment.
Show Off Your Attention to Detail:In this role, accuracy is key! When filling out your application, double-check for any typos or errors. This not only shows your attention to detail but also reflects your commitment to providing precise service to clients.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Pontoon
✨Know Your Swaps Inside Out
Make sure you brush up on your knowledge of equity swaps and related products. Being able to discuss these topics confidently will show that you're not just interested in the role, but that you understand the core responsibilities.
✨Demonstrate Your Client Service Skills
Prepare examples from your past experiences where you've provided excellent client service. Think about how you resolved queries or improved client relationships, as this role is all about ensuring client satisfaction across time zones.
✨Show Off Your Analytical Mindset
Be ready to discuss how you approach problem-solving and P&L investigations. Highlight any specific tools or methods you’ve used to maintain accuracy and transparency in reporting, as this will resonate well with the interviewers.
✨Engage in Process Improvement Conversations
Think about any process improvement projects you've been involved in. Be prepared to share your ideas on how you could contribute to enhancing operations at their company, showing that you're proactive and eager to make a difference.
