SWAPS Client Services Analyst

SWAPS Client Services Analyst

Temporary 40000 - 50000 € / year (est.) Home office (partial)
Pontoon

At a Glance

  • Tasks: Support clients with swap allocations and manage lifecycle events in a dynamic banking environment.
  • Company: Pontoon, an inclusive employment consultancy focused on diverse talent.
  • Benefits: Competitive salary, hybrid working, and opportunities for career growth.
  • Other info: 6-month role with potential for extension and a supportive team culture.
  • Why this job: Join a vibrant team and elevate your banking career while making a real impact.
  • Qualifications: Detail-oriented with a passion for client service and banking operations.

The predicted salary is between 40000 - 50000 € per year.

Duration: 6 months, potential for extension

Location: London (Hybrid working following training of 2-3 weeks)

Salary: Competitive

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

Are you ready to take your career in banking to the next level? Join our dynamic Equity Swaps Trade Support team, where you will play a vital role in providing exceptional service to our clients across the equities division!

We are looking for a motivated and detail-oriented SWAPS Client Services Analyst to bring enthusiasm and expertise to our vibrant team.

What You'll Do:

As a SWAPS Client Services Analyst, you'll be at the forefront of our operations, supporting a variety of desks including flow, yield enhancement, and Delta 1 desks. Your responsibilities will include:

  • T+0 Client Swap Allocations: Ensure timely and accurate swap allocations for our clients.
  • Lifecycle Event Management: Perform essential lifecycle event management tasks.

SWAPS Client Services Analyst employer: Pontoon

At Pontoon, we pride ourselves on being an inclusive and dynamic employer that values diversity and fosters a supportive work culture. As a SWAPS Client Services Analyst in London, you will benefit from competitive remuneration, hybrid working arrangements, and ample opportunities for professional growth within the banking sector. Join us to be part of a team that not only prioritises exceptional client service but also invests in your development and well-being.

Pontoon

Contact Detail:

Pontoon Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land SWAPS Client Services Analyst

Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that SWAPS Client Services Analyst role.

Tip Number 2

Prepare for interviews by researching the company and the role. We recommend practising common interview questions and having examples ready that showcase your skills in client services and attention to detail. Show them you’re the perfect fit!

Tip Number 3

Follow up after your interviews! A quick thank-you email can go a long way in making you memorable. We suggest mentioning something specific from your conversation to remind them why you’re the ideal candidate for the job.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing enthusiastic candidates who are keen to join our dynamic team in London!

We think you need these skills to ace SWAPS Client Services Analyst

Client Service Skills
Attention to Detail
Time Management
Equity Swaps Knowledge
Lifecycle Event Management
Analytical Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the SWAPS Client Services Analyst role. Highlight relevant experience and skills that match the job description, especially in client services and banking.

Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for our team. Share your enthusiasm for the role and how your background aligns with what we’re looking for in a candidate.

Showcase Your Attention to Detail:As a detail-oriented role, it’s crucial to demonstrate your attention to detail in your application. Double-check for any typos or errors, and ensure your information is presented clearly and concisely.

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role without any hiccups!

How to prepare for a job interview at Pontoon

Know Your SWAPS Inside Out

Make sure you brush up on your knowledge of equity swaps and the specific services offered by the company. Understanding the nuances of T+0 client swap allocations and lifecycle event management will show that you're not just interested in the role, but that you’re genuinely prepared for it.

Showcase Your Attention to Detail

As a SWAPS Client Services Analyst, attention to detail is crucial. Prepare examples from your past experiences where your meticulous nature made a difference. This could be anything from ensuring accuracy in reports to managing complex client requests.

Demonstrate Your Client Service Skills

Since this role involves providing exceptional service to clients, think of scenarios where you've gone above and beyond for customers. Be ready to discuss how you handle difficult situations and maintain professionalism under pressure.

Ask Insightful Questions

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the tools they use for swap allocations, or how they measure success in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.