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- Tasks: Lead the design of seamless digital experiences and enhance user journeys.
- Company: Leading employment consultancy with a focus on innovation.
- Benefits: Hybrid work model, competitive pay, and a dynamic team environment.
- Why this job: Shape impactful digital services and elevate user experiences in a creative role.
- Qualifications: Experience in journey mapping, service blueprinting, and strong communication skills.
- Other info: 6-month contract with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A leading employment consultancy is seeking a Senior Service Designer to lead the creation of seamless digital experiences in Edinburgh. This 6-month contract includes hybrid work and is focused on user-centered design and service design practices.
Ideal candidates will have strong skills in:
- Journey mapping
- Service blueprinting
- Stakeholder influence
The position requires a proactive mindset and effective communication abilities.
Senior Service Designer - Hybrid (Edinburgh) employer: Pontoon
Contact Detail:
Pontoon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Designer - Hybrid (Edinburgh)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with fellow designers on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your portfolio! Make sure it highlights your journey mapping and service blueprinting skills. Tailor it to showcase projects that align with the role you're applying for, so employers can see exactly what you bring to the table.
✨Tip Number 3
Prepare for interviews by practising your storytelling skills. Be ready to discuss how you've influenced stakeholders and created user-centred designs in past roles. We want to hear about your successes and how you tackled challenges!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Senior Service Designer - Hybrid (Edinburgh)
Some tips for your application 🫡
Showcase Your Experience: When applying, make sure to highlight your experience in journey mapping and service blueprinting. We want to see how you've used these skills in real projects, so don’t hold back on the details!
Be User-Centric: Since this role is all about creating seamless digital experiences, let us know how you’ve put users at the heart of your design process. Share specific examples that demonstrate your user-centered approach.
Communicate Clearly: Effective communication is key in this role. In your application, be clear and concise about your ideas and experiences. We appreciate straightforwardness, so keep it simple and to the point!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Pontoon
✨Know Your User-Centred Design
Make sure you brush up on user-centred design principles before the interview. Be ready to discuss how you've applied these in your previous roles, especially in journey mapping and service blueprinting. This will show that you understand the core of what they're looking for.
✨Showcase Your Stakeholder Skills
Prepare examples of how you've influenced stakeholders in past projects. Think about specific situations where your communication skills made a difference. This will demonstrate your ability to navigate complex relationships and drive projects forward.
✨Be Proactive in Your Approach
During the interview, highlight instances where you've taken the initiative in your work. Whether it was leading a project or suggesting improvements, showing a proactive mindset will resonate well with the hiring team.
✨Ask Insightful Questions
Prepare thoughtful questions about their current projects and challenges. This not only shows your interest in the role but also gives you a chance to demonstrate your knowledge of service design practices. It’s a great way to engage with the interviewers and leave a lasting impression.
