At a Glance
- Tasks: Resolve complex technical issues and assist in large-scale projects remotely.
- Company: Dynamic consultancy in the utilities sector with a vibrant team.
- Benefits: Competitive rate of £500 per day and fully remote work.
- Why this job: Enhance your IT skills while making a significant impact on projects.
- Qualifications: Experience with Web Proxy systems and troubleshooting required.
- Other info: Temporary contract with opportunities for professional growth.
The predicted salary is between 72000 - 108000 £ per year.
A consultancy in the utilities sector is seeking a dynamic 3rd Line Support Engineer for a temporary contract in Plymouth. The role involves resolving complex technical issues, assisting in large-scale projects, and maintaining documentation.
Ideal candidates should have experience with Web Proxy systems and troubleshooting. This position offers a competitive rate of £500 per day and is fully remote. Join a vibrant team to enhance your IT skills and make a significant impact.
Senior 3rd Line IT Support Engineer - Remote in Plymouth employer: Pontoon
Contact Detail:
Pontoon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior 3rd Line IT Support Engineer - Remote in Plymouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT sector, especially those who work in utilities. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss Web Proxy systems and troubleshooting techniques. We want you to shine when it comes to those complex technical questions!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Share specific examples of how you've tackled challenging IT issues in the past. This will demonstrate your ability to handle the demands of a 3rd Line Support Engineer.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior 3rd Line IT Support Engineer - Remote in Plymouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Web Proxy systems and troubleshooting. We want to see how your skills match the role, so don’t be shy about showcasing your relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this dynamic role. Share specific examples of how you've resolved complex technical issues in the past.
Showcase Your Documentation Skills: Since maintaining documentation is key in this role, include any experience you have with creating or managing technical documents. We love candidates who can keep things organised and clear!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Pontoon
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Web Proxy systems and troubleshooting techniques. Be ready to discuss specific scenarios where you've resolved complex technical issues, as this will show your expertise and problem-solving skills.
✨Showcase Your Project Experience
Since the role involves assisting in large-scale projects, prepare examples from your past work where you contributed to significant IT projects. Highlight your role, the challenges faced, and how you overcame them to demonstrate your ability to work effectively in a team.
✨Documentation is Key
The job requires maintaining documentation, so be prepared to talk about your experience with this. Bring examples of how you've documented processes or solutions in the past, and explain why clear documentation is crucial in IT support.
✨Be Ready for Scenario Questions
Expect scenario-based questions that test your troubleshooting skills. Practice articulating your thought process when diagnosing and resolving issues. This will help the interviewers see how you approach problems and your ability to think on your feet.