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- Tasks: Be the go-to person for all HR queries and support the employee journey.
- Company: Join a major player in the energy sector with a focus on people.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Fast-paced role with a chance to shape a new People function.
- Why this job: Make a real difference in employee experiences while working in a dynamic environment.
- Qualifications: Experience in HR administration and strong communication skills.
The predicted salary is between 36000 - 36000 £ per year.
6 month FTC Hybrid working (3 days per week in Warwick, monthly travel required)
Salary: Circa £36,000 per annum
We're supporting a major organisation in the energy sector as they build out a standalone People function following a recent structural transformation. As part of this journey, they are looking for an experienced People Administrator to join their People Operations team, playing a key role in delivering a seamless HR service powered by Workday. This is a high-volume, fast-paced environment (circa 900 tickets per month), where you'll act as the front-line support for all People-related queries and help ensure a smooth employee experience across the full lifecycle.
Key Responsibilities
- Act as the first point of contact for employee and manager queries via Workday (case management telephony)
- Deliver high-quality administrative support across the full employee lifecycle (onboarding to retirement)
- Ensure accurate and timely data entry within Workday
- Manage onboarding processes, including right-to-work and compliance checks
- Support key People processes, including absence, benefits, reward, and promotions
- Triage and resolve queries, escalating more complex cases to Tier 2 support
- Support the team during a major system transition
People Ops Administrator employer: Pontoon
Contact Detail:
Pontoon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Ops Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the energy sector or those already working in HR roles. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common People Ops scenarios. Think about how you'd handle high-volume queries or onboarding challenges. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your Workday skills! If you’ve got experience with this system, make sure to highlight it. If not, consider a quick online course to get familiar with it before your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace People Ops Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the People Ops Administrator role. Highlight your experience with HR processes and any familiarity with Workday, as this will show us you’re ready to hit the ground running.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about HR and how your skills align with our needs. Keep it concise but engaging – we want to see your personality!
Showcase Your Problem-Solving Skills: In a fast-paced environment like ours, problem-solving is key. Share examples in your application of how you've successfully handled queries or challenges in previous roles. We love seeing proactive candidates!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Pontoon
✨Know Your Workday Inside Out
Since this role heavily involves Workday, make sure you familiarise yourself with its functionalities. Brush up on how to navigate the system, manage cases, and handle queries effectively. This will show your potential employer that you're ready to hit the ground running.
✨Prepare for High-Volume Scenarios
Given the fast-paced environment with around 900 tickets per month, think about how you would prioritise tasks and manage time effectively. Be ready to discuss examples from your past experiences where you've successfully handled high volumes of work without compromising quality.
✨Showcase Your People Skills
As a front-line support for employee queries, it's crucial to demonstrate your interpersonal skills. Prepare to share specific instances where you've resolved conflicts or provided exceptional support to employees. This will highlight your ability to enhance the employee experience.
✨Understand Compliance and Onboarding Processes
Since you'll be managing onboarding processes and compliance checks, brush up on relevant regulations and best practices. Be prepared to discuss how you ensure compliance in your previous roles, as this will be key to ensuring a smooth onboarding experience.