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Role: Organisation Design Lead
- Duration: 16 Weeks (15-25 days engagement)
- Location: London (onsite)
- Rate: 800-1000 per day (Outside IR35)
Role Overview
In this pivotal role, you will define the future-state operating model, organisational structures, and accountability frameworks that will underpin a scalable and integrated retail media operation. You'll collaborate with cross-functional teams to clarify ownership, streamline decision-making, and establish clear governance across the commercial lifecycle.
Key Responsibilities
- Define the future-state operating model for the retail media sector.
- Develop RACI frameworks, governance structures, and accountability models.
- Assess current-state organisational structures and identify ownership gaps.
- Specify future-state roles and capability requirements.
- Foster alignment across Sales, Operations, Finance, Data, and Technology teams.
- Identify organisational impacts from process and technology transformations.
- Design decision-making frameworks and governance models.
- Collaborate with various workstreams to ensure cohesive alignment.
- Contribute to roadmap planning and implementation readiness.
- Facilitate engaging stakeholder workshops and organisational design sessions.
Required Experience
- Extensive experience in operating model and organisational design.
- Strong understanding of governance and organisational effectiveness.
- Proven track record in supporting enterprise transformation programmes.
- Experience crafting RACI frameworks and capability models.
- Exceptional stakeholder engagement and workshop facilitation skills.
- Ability to navigate complex, cross-functional enterprise environments.
- A knack for balancing strategic design with operational delivery.
Preferred Experience
- Background in retail, media, martech, or customer operations.
- Experience in large-scale business transformation programmes.
- Familiarity with process transformation and enterprise operating model redesign.
- Consulting or advisory experience in transformation environments.
What We Offer
- A vibrant and supportive work environment.
- The opportunity to influence major transformations in a leading media organisation.
- A chance to work with a talented team dedicated to excellence.
Candidates will ideally show evidence of the above in their CV to be considered.
