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- Tasks: Help new team members onboard smoothly and efficiently.
- Company: Join a vibrant consultancy focused on enhancing workplace inclusivity.
- Benefits: Enjoy hybrid work options and a supportive team culture.
- Why this job: Make a real impact in HR while building valuable relationships.
- Qualifications: Experience in HR services and strong communication skills required.
- Other info: Opportunity to grow your HR career in a dynamic environment.
The predicted salary is between 30000 - 42000 £ per year.
Onboarding Specialist
5 Month Contract
Chester
On Site Working
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone\’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
We are happy to be recruiting for one of our high-profile Banking clients. They are currently looking for an Onboarding Specialist to join their team for a 5-month contract. However, there may be scope for extension.
Role Description:
The Onboarding Specialist is responsible for supporting corporate clients with the documentation required to complete onboarding for new and existing legal entities. Key responsibilities include providing the client with ongoing support by holding regular calls and attending meetings to assist with completing documentation requirements to meet the laws, rules and regulations across multiple jurisdictions. Job expectations include supporting the collection of legal, Anti Money Laundering (AML) and tax documentation to streamline client interaction and ease of onboarding.
Role Responsibilities:
- You will manage the collection and review of AML, legal and tax documentation for new and existing client onboardings.
- You will work with clients to agree to timelines, communicates documentation requirements, and addresses any necessary rework.
- You will lead client documentation walkthrough meetings to ensure clients understand requirements.
- You will update stakeholders on the onboarding process and highlights any challenges or delays.
What we are looking for:
- You will have a keen attention to detail.
- You will have previous experience liaising with clients and customers.
- You will have experience managing stakeholders of all seniorities.
- You will have effective written and oral communication.
Skills & Experience:
- Previous experience with cash management or client onboarding documentation will be advantageous.
- The ability to manage multiple ongoing projects and prioritise work effectively will be advantageous.
Location:
This role requires candidates to work from the clients Chester office 5 days a week.
Working hours:
Standard working hours with some flex where required.
If you feel that this is a role that would suit you then please apply today.
If you do not hear from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.
Pontoon Solutions are an equal opportunities company
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Onboarding Specialist employer: Pontoon
Contact Detail:
Pontoon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onboarding Specialist
✨Tip Number 1
Familiarise yourself with the onboarding process and best practices in HR. Understanding the key elements of a seamless onboarding experience will help you stand out during discussions with our team.
✨Tip Number 2
Network with current or former Onboarding Specialists to gain insights into their day-to-day responsibilities. This can provide you with valuable information that you can reference in your conversations with us.
✨Tip Number 3
Brush up on your knowledge of compliance and regulatory checks relevant to HR. Being well-versed in these areas will demonstrate your commitment to maintaining high standards in the onboarding process.
✨Tip Number 4
Prepare to discuss your experience with query management and customer service. Highlighting specific examples of how you've successfully handled similar tasks will show us that you're ready for the role.
We think you need these skills to ace Onboarding Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in HR Shared Services and query management. Emphasise any previous roles where you conducted background checks or worked with onboarding processes.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for creating seamless onboarding experiences. Mention specific examples of how you've built positive relationships with stakeholders in past roles.
Highlight Relevant Skills: In your application, clearly outline your customer service, administration, and communication skills. Provide examples of how these skills have helped you succeed in previous positions.
Follow Up: After submitting your application, consider sending a polite follow-up email if you haven't heard back within a week. This shows your enthusiasm for the role and keeps you on their radar.
How to prepare for a job interview at Pontoon
✨Know the Onboarding Process
Familiarise yourself with the entire onboarding process, including pre-employment checks and compliance requirements. This will help you demonstrate your understanding of the role and show that you're prepared to ensure a seamless experience for new hires.
✨Highlight Your HR Experience
Be ready to discuss your previous experience in HR Shared Services and query management. Share specific examples of how you've successfully handled high-volume background screenings and maintained compliance with HR processes.
✨Showcase Your Communication Skills
As an Onboarding Specialist, strong communication is key. Prepare to provide examples of how you've built positive relationships with stakeholders and effectively communicated with team members during the onboarding process.
✨Demonstrate Attention to Detail
Attention to detail is crucial in this role. Be prepared to discuss how you ensure accuracy in documentation and compliance checks, and share any strategies you use to maintain high-quality standards in your work.
