At a Glance
- Tasks: Support clients by responding to shareholder queries via phone and email.
- Company: Join a leading employment consultancy working with a top custodian bank.
- Benefits: Enjoy a competitive salary of £31,500 plus extensive benefits.
- Other info: 12-month contract with potential for a permanent position.
- Why this job: Gain valuable experience in client service while working in a hybrid model.
- Qualifications: High school education and strong organisational skills required.
The predicted salary is between 18900 - 22050 £ per year.
A leading employment consultancy in the UK seeks a Call Centre Advisor to support one of the world's largest custodian banks. This role involves responding to shareholder queries via phone and email, with a focus on exceptional client service. You will work in a hybrid model, primarily office-based, with a salary of £31,500 per annum plus extensive benefits. Candidates should have a high school education and strong organizational skills. This is a 12-month contract with the potential for a permanent position.
Hybrid Call Centre Advisor - 12-Month Contract in Manchester employer: Pontoon
As a leading employment consultancy, we pride ourselves on fostering a supportive and dynamic work environment that prioritises employee well-being and professional growth. Our hybrid working model allows for flexibility while being part of a collaborative team dedicated to delivering exceptional client service. With competitive salaries and extensive benefits, including opportunities for career advancement, we are committed to making your experience with us both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Call Centre Advisor - 12-Month Contract in Manchester
✨Tip Number 1
Make sure you research the company and its values before your interview. Knowing what they stand for will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions, especially those related to customer service. We all know that being a Call Centre Advisor is about exceptional client service, so be ready to share examples of how you've handled tough situations in the past.
✨Tip Number 3
Dress appropriately for the interview, even if it's a hybrid role. First impressions matter, and looking professional can set the right tone for the conversation.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position and keeping you top of mind for the hiring team.
We think you need these skills to ace Hybrid Call Centre Advisor - 12-Month Contract in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience and skills that match the job description. We want to see how your background aligns with the role of a Call Centre Advisor, so don’t be shy about showcasing your client service skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this hybrid role. We love seeing enthusiasm, so let us know what excites you about working with one of the world’s largest custodian banks.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since you'll be responding to shareholder queries. Make it easy for us to see your strengths!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Pontoon
✨Know the Company Inside Out
Before your interview, do some homework on the consultancy and the custodian bank you'll be supporting. Understand their values, mission, and recent news. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
As a Call Centre Advisor, communication is key. Practice responding to common shareholder queries out loud. This will not only boost your confidence but also help you articulate your thoughts clearly during the interview.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage your time and tasks effectively. Think of examples from your past experiences where you've successfully handled multiple responsibilities or resolved issues efficiently. This will demonstrate your suitability for the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
