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- Tasks: Lead the design of user-centred digital experiences and mentor fellow designers.
- Company: Major financial services organisation focused on digital transformation.
- Benefits: Competitive day rate and flexible hybrid working model.
- Why this job: Shape the future of digital services and enhance user experiences in a dynamic environment.
- Qualifications: Proven experience in service design and a passion for user-centric solutions.
- Other info: Join a collaborative team and make a real impact in a transformative setting.
The predicted salary is between 48000 - 72000 £ per year.
A major financial services organization is seeking a Senior Service Designer to lead the creation of user-centered digital experiences. The candidate will work within agile teams, participate in workshops, and collaborate with diverse stakeholders.
Responsibilities include:
- Mapping user journeys
- Leading design decisions
- Mentoring others
This role is well-suited for a proactive professional passionate about enhancing design maturity in a transformative environment. A competitive day rate and hybrid working model are offered.
Lead Service Designer – Digital Transformation (Edinburgh, Hybrid) employer: Pontoon
Contact Detail:
Pontoon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Service Designer – Digital Transformation (Edinburgh, Hybrid)
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work in service design. Include case studies that demonstrate your user journey mapping and design decision-making process. This will make you stand out when we’re looking for someone to lead our digital transformation.
✨Tip Number 3
Prepare for interviews by practising common questions related to service design and agile methodologies. Think about how you can showcase your experience in mentoring others and enhancing design maturity. We love candidates who can articulate their thought process!
✨Tip Number 4
Don’t just apply anywhere—apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and contributing to our mission.
We think you need these skills to ace Lead Service Designer – Digital Transformation (Edinburgh, Hybrid)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for user-centered design shine through. We want to see how passionate you are about creating amazing digital experiences and enhancing design maturity.
Tailor Your Experience: Make sure to highlight your relevant experience in service design and agile environments. We’re looking for someone who can lead and mentor, so share specific examples of how you've done this in the past.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your skills and experiences. Remember, less is often more!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Pontoon
✨Know Your User Journeys
Before the interview, make sure you’re well-versed in mapping user journeys. Be prepared to discuss specific examples from your past work where you’ve successfully designed user-centred experiences. This will show your understanding of the role and your ability to lead design decisions.
✨Showcase Your Agile Experience
Since the role involves working within agile teams, highlight your experience in agile methodologies. Bring examples of how you've collaborated with diverse stakeholders in previous projects. This will demonstrate your adaptability and teamwork skills, which are crucial for this position.
✨Prepare for Design Challenges
Expect to face some design challenges during the interview. Brush up on your problem-solving skills and be ready to think on your feet. Practising with mock scenarios can help you articulate your thought process clearly and effectively.
✨Emphasise Mentorship Skills
As a Lead Service Designer, mentoring others is key. Be ready to discuss your approach to mentoring and how you’ve helped others grow in their design careers. This will reflect your leadership qualities and commitment to enhancing design maturity within the team.
