At a Glance
- Tasks: Lead service design projects, map customer journeys, and facilitate engaging workshops.
- Company: Join a leading UK utilities client with a focus on innovation.
- Benefits: Enjoy a hybrid working pattern and flexible hours.
- Other info: Six-month contract with opportunities for professional growth.
- Why this job: Shape service delivery in a complex organisation and make a real difference.
- Qualifications: Experience in service design and strong research skills required.
The predicted salary is between 30000 - 40000 £ per year.
Pontoon is recruiting a Service Designer for a UK utilities client.
The role is a six-month contract based in Warwick with two on-site days per week, offering a hybrid working pattern and the chance to shape service delivery in a complex organisation.
You will lead end-to-end service design, map journeys, run qualitative research, facilitate workshops, and translate insights into actionable recommendations.
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Hybrid Service Designer - 6-Month Contract employer: Pontoon
Pontoon is an excellent employer, offering a dynamic work culture that fosters creativity and collaboration in the heart of London. With flexible working arrangements and a strong emphasis on professional development, employees are empowered to grow their skills while contributing to innovative AI-driven solutions in the banking sector. Join us to be part of a team that values your input and encourages meaningful contributions to customer experiences.
