Pontoon is seeking an experienced Business Analyst to spearhead a strategic review of goodwill payments within their Customer Care operation. With an annual expenditure of around 6 million on goodwill payments, this role offers a pivotal opportunity to strengthen process control, reduce unnecessary spending, and improve consistency in payment management. As the Goodwill Payments Business Analyst, you will drive governance, data-driven insights, and end-to-end process improvements, while #J-18808-Ljbffr
Goodwill Payments & Process Improvement Analyst employer: Pontoon
Join a forward-thinking organisation in Warwick that values innovation and collaboration, offering a hybrid work model that promotes work-life balance. As a Strategic Comms & Engagement Lead, you'll thrive in a supportive environment that prioritises employee growth through continuous learning opportunities and a culture of open communication. With a commitment to enhancing the visibility of Asset Management, you'll be part of a dynamic team that encourages creativity and strategic thinking, making it an excellent place for those seeking meaningful and rewarding employment.
