At a Glance
- Tasks: Lead agile transformation and coach teams to enhance delivery performance.
- Company: Major UK banking organisation with a focus on innovation and agility.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Inclusive workplace committed to diversity and supporting all candidates.
- Why this job: Shape organisational culture and drive impactful change in a dynamic environment.
- Qualifications: Experience in agile coaching and leadership, with strong stakeholder management skills.
The predicted salary is between 63000 - 77000 £ per year.
6 months - potential to extend
London - Gresham Street, can consider Bristol or Yorkshire - potential to travel to other sites periodically.
Hybrid - 2 days per week onsite
We're recruiting for an experienced Business Agility Lead (BAL) to join a major UK banking organisation and play a key role in driving agile maturity, delivery excellence, and continuous improvement across large-scale technology and business teams. Working closely with Lab Leaders, Product Leaders, and Technology Leaders, you'll be responsible for coaching teams and senior stakeholders, improving delivery performance, and embedding agile principles that enable faster, more predictable delivery of value to customers and colleagues. This role offers the opportunity to influence at a senior level, shape organisational culture, and support the evolution of agile practices across multidisciplinary teams.
Key Responsibilities
- Partner with Lab Leaders (typically overseeing colleagues) to improve performance, delivery maturity, and organisational agility.
- Coach and mentor senior stakeholders to embed agile principles, behaviours, and product-centric ways of working.
- Drive cultural and mindset change, helping teams focus on customer value and measurable business outcomes.
- Analyse delivery metrics, trends, and performance data to identify opportunities, solve complex challenges, and improve team productivity.
- Support labs in optimising workflows, delivery cadence, team structures, and agile practices.
- Champion continuous improvement initiatives, proactively identifying areas for enhancement and providing coaching to bring teams back on track when required.
Essential Experience
- Agile Coaching & Leadership
- Proven experience working as an Agile Coach, Business Agility Lead, or in a similar transformation-focused role.
- Demonstrable track record of coaching senior leaders and influencing at executive level.
- Experience driving agile adoption within large, complex organisations.
- Relevant agile certifications such as: PSM III, Kanban Certifications, Agile Coaching Qualifications or equivalent industry-recognised certifications.
Agile Tools & Methodologies
- Strong hands-on experience with: Jira, Jira Align, Confluence.
- Deep understanding of agile methodologies and when to apply different frameworks to achieve the best outcomes.
Stakeholder Management
- Comfortable engaging and influencing stakeholders several levels above your role, including Lab Leaders, Product Leaders, and Technology Leaders.
- Excellent communication, facilitation, coaching, and storytelling capabilities.
- Ability to balance change initiatives alongside operational delivery priorities.
Desirable Experience
- Financial Services or other regulated industry experience.
- Product Management or Product Leadership background.
- Experience supporting both transformation and business-as-usual delivery environments.
- Knowledge of scaled agile operating models within large enterprises.
Interview Process
Interviews will be conducted via Microsoft Teams with two interviewers and will include:
- Role and experience-based competency questions
- Agile coaching and leadership scenarios
- Assessment against Lloyds Banking Group values and behaviours
Diversity, Inclusion & Armed Forces Community
We are committed to creating an inclusive environment where everyone can thrive and welcome applications from individuals with diverse backgrounds, experiences, and perspectives. We are proud to be a Disability Confident employer and will make reasonable adjustments throughout the recruitment process where required. We also actively encourage applications from the Armed Forces community, including ex-military personnel, reservists, and service leavers. Many of the skills developed through military service, including leadership, coaching, stakeholder management, resilience, problem-solving, and driving change in complex environments, are highly transferable to this role.
Pontoon is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Pontoon is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Business Agility Lead in City of London employer: Pontoon
Pontoon is an excellent employer, offering a dynamic work culture that fosters creativity and collaboration in the heart of London. With flexible working arrangements and a strong emphasis on professional development, employees are empowered to grow their skills while contributing to innovative AI-driven solutions in the banking sector. Join us to be part of a team that values your input and encourages meaningful contributions to customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Business Agility Lead in City of London
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
✨Utilise Temp Agencies Specialised in Finance
Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like Pontoon.
✨Connect with Alumni from Your Uni
Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.
✨Stay Active on Job Boards and Company Websites
Keep your eyes peeled on job boards specifically for finance roles. Companies like Pontoon might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!
We think you need these skills to ace Business Agility Lead in City of London
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at Pontoon will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at Pontoon. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give Pontoon confidence in your short-term commitment to the role.
How to prepare for a job interview at Pontoon
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with Pontoon.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure Pontoon that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
