At a Glance
- Tasks: Drive SMS compliance initiatives and enhance global mobile device management.
- Company: Join a dynamic team at a forward-thinking organisation in Chester.
- Benefits: Competitive daily rate, professional growth, and a collaborative work environment.
- Other info: Inclusive culture that values diversity and innovation.
- Why this job: Make a real impact on SMS services while developing your career in tech.
- Qualifications: Technical expertise in SMS technologies and strong stakeholder engagement skills.
The predicted salary is between 49500 - 60500 £ per year.
Location: Chester
Contract Type: 12 months
Rate: £(Apply online only) per day (Umbrella)
Join our dynamic Employee Endpoints and Digital Strategy team, where we're on the lookout for an enthusiastic SMS Assurance Product Manager! This role is pivotal in supporting a portfolio of 130,000 corporate mobile devices across 40 countries. If you thrive in a fast-paced environment and have a passion for SMS technologies and compliance, we want to hear from you!
Your Role:
- Enhance SMS Capture Assurance: Drive initiatives to ensure 100% compliance across all captured locations.
- Meet Legal Obligations: Ensure that SMS Capture services align with all legal and regulatory requirements.
- Maintain Audit Trails: Keep thorough documentation for compliance reporting and audits.
- Vendor Engagement: Lead collaborations with vendors onboard new SMS Capture products, ensuring global SMS coverage with effective capture controls.
- Define the Roadmap: Craft the SMS roadmap in line with industry standards, adapting to evolving business needs and technological advancements.
Ideal Candidate:
- Technical Expertise: Strong understanding of mobile networks, SMS protocols, and capture technologies. Familiarity with vendors like Smarsh and Telemessage is a plus!
- Experience in Monitoring: Proven track record in monitoring and troubleshooting messaging services.
- Knowledge of ITIL Processes: Familiarity with ITIL processes to enhance service management.
- Compliance Savvy: Understanding financial service compliance requirements to ensure adherence.
- Stakeholder Engagement Skills: Exceptional ability to engage with stakeholders and report findings effectively.
- Experience with SMS Compliance Capture vendors such as Smarsh, Movius, Telemessage, and LeapXpert.
Why Join Us?
- Impactful Work: Your efforts will directly influence the efficiency and compliance of our SMS services on a global scale.
- Collaborative Environment: Work alongside a talented team in a supportive and innovative atmosphere.
- Professional Growth: This contract offers a unique opportunity to expand your skill set and gain invaluable experience in the SMS domain.
If you're ready to make a difference and elevate SMS Assurance to new heights, we encourage you to apply! Embrace this chance to contribute to a forward-thinking organisation while developing your career. Don't miss out on the chance to be part of a team that values innovation and compliance. We can't wait to hear from you!
SMS Assurance Product Manager in Chester employer: Pontoon
Pontoon is an excellent employer, offering a dynamic work culture that fosters creativity and collaboration in the heart of London. With flexible working arrangements and a strong emphasis on professional development, employees are empowered to grow their skills while contributing to innovative AI-driven solutions in the banking sector. Join us to be part of a team that values your input and encourages meaningful contributions to customer experiences.