Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support project delivery and coordination across multiple workstreams in a dynamic environment.
- Company: Join a forward-thinking consultancy that values diversity and inclusion.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive workplace culture.
- Other info: Flexible working options and opportunities for professional development.
- Why this job: Be part of impactful projects and enhance your project management skills.
- Qualifications: A-level education or equivalent experience in project support is essential.
The predicted salary is between 30000 - 40000 £ per year.
The RFP Functional Services Programme is a coordinated programme focused on designing, mobilising, and delivering functional services in response to a Request for Proposal (RFP). It brings together multiple projects and workstreams to ensure services meet business requirements, are delivered to agreed standards, and are ready for transition into operation.
The Programme Delivery Support Officer provides high‑quality project and programme support across the RFP Functional Services Programme. The role supports effective planning, governance, and delivery by working closely with Programme and Workstream Leads, Project Managers, and Programme Planners. This includes maintaining integrated plans, managing dependencies, supporting reporting, and helping to develop and deliver key programme artefacts.
Key Accountabilities
- Coordinate and support delivery‑focused meetings, workshops, and working sessions, ensuring clear objectives, good preparation, and actionable outcomes.
- Support business engagement events, including planning, logistics, and preparation of materials.
- Support analysis of processes, volumes, and service level agreements (SLAs) to inform and refine the outsourcing model.
- Own and maintain readiness artefacts, such as transition readiness checklists, evidence packs, and gate criteria.
- Support the definition and development of RFP content by working with stakeholders to shape and finalise plans and approaches.
- Produce programme and project reporting, including readiness reports, dashboards, milestone tracking, and RAID logs.
- Coordinate readiness reviews, assurance checkpoints, and governance forums, including collating evidence, producing packs, and tracking follow‑up actions.
- Coordinate action management across programme and project meetings, ensuring actions are clearly captured, tracked, and closed.
- Support risk and issue management by maintaining logs, supporting mitigation planning, and escalating concerns when required.
- Attend meetings to record minutes, decisions, and actions, ensuring a clear audit trail.
- Maintain and update the Level 3 and integrated programme plan in collaboration with Programme Planners.
- Identify, track, and manage inter‑project dependencies, ensuring impacts, risks, and actions are clearly documented.
- Support change control by capturing and maintaining changes to scope, milestones, and timelines in line with governance processes.
- Support the development and maintenance of programme communications, including updates, briefings, and stakeholder messages.
- Provide effective programme administration, including document management, version control, and maintenance of programme artefacts.
- Act as a central coordination point for programme information to ensure consistency and accessibility across teams.
Knowledge, Experience and Technical Skills
- Practical understanding of project and programme management principles, gained through experience or formal training.
- Experience supporting delivery within a structured programme or PMO environment, ideally across multiple workstreams.
- Demonstrated ability to maintain plans, manage actions, risks, issues, and dependencies, and produce accurate reporting to support decision‑making.
- Strong Microsoft Excel and PowerPoint skills, including managing trackers and logs, basic data analysis, and producing professional reports and governance packs.
- Highly organised with strong meeting coordination, minute‑taking, and action management skills.
- Confident communicator, able to work effectively with Programme Managers, planners, and senior stakeholders.
- Experience with project planning or PPM tools is desirable.
- Comfortable working at pace, proactive, detail‑focused, and familiar with governance and assurance processes.
Qualifications
- Educated to A‑level or equivalent, or equivalent experience in a project, programme support, or PMO role.
- Desirable: PRINCE2 Foundation, MSP Foundation, or equivalent. APM Project Fundamentals (PFQ) or similar PMO‑related qualification.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Programme Delivery Support Officer in Warwick employer: Pontoon Solutions
Contact Detail:
Pontoon Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Delivery Support Officer in Warwick
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those already working in programme delivery or PMO roles. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to project management and programme support. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 3
Showcase your organisational skills! Bring examples of how you've managed projects or coordinated meetings in the past. This will demonstrate your ability to handle the responsibilities of a Programme Delivery Support Officer.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the latest opportunities right there.
We think you need these skills to ace Programme Delivery Support Officer in Warwick
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in project and programme support. We want to see how your skills align with the role of Programme Delivery Support Officer, so don’t hold back on showcasing relevant examples!
Show Off Your Organisational Skills: Since this role involves a lot of coordination and planning, let us know about your organisational prowess. Mention any tools or methods you use to keep things on track, especially if you’ve worked in a PMO environment before.
Be Clear and Concise: When writing your application, clarity is key! Use straightforward language and get straight to the point. We appreciate well-structured applications that are easy to read and understand.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the Programme Delivery Support Officer role. Plus, it’s super easy!
How to prepare for a job interview at Pontoon Solutions
✨Know Your Programme Management Basics
Brush up on your project and programme management principles. Be ready to discuss how you've applied these in past roles, especially in a structured PMO environment. This will show that you understand the core of what the Programme Delivery Support Officer role entails.
✨Prepare for Action Management Questions
Expect questions about how you manage actions, risks, and dependencies. Have specific examples ready that demonstrate your ability to track and close actions effectively. This will highlight your organisational skills and attention to detail.
✨Showcase Your Communication Skills
As a confident communicator, be prepared to discuss how you've engaged with stakeholders in previous roles. Think of examples where you coordinated meetings or produced reports that facilitated decision-making. This will illustrate your ability to work effectively with Programme Managers and senior stakeholders.
✨Familiarise Yourself with Tools
If you have experience with project planning or PPM tools, make sure to mention it. If not, do a bit of research on common tools used in the industry. Being able to discuss these tools will show your proactive approach and readiness to hit the ground running.