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For Companies At a Glance
- Tasks: Create user-friendly documentation for software solutions and collaborate with developers.
- Company: Join Pontoon, a consultancy dedicated to enhancing workplace inclusivity and talent recognition.
- Benefits: Enjoy a hybrid work model with 3 days onsite in London and a supportive team culture.
- Why this job: Shape communication in tech while working with a diverse team and making a real impact.
- Qualifications: Experience in technical writing, .NET, C#, SQL, and strong communication skills required.
- Other info: We value diversity and support reasonable adjustments for all applicants.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Technical Writer – AVP | London
Department: Development Team
Location: London 3 days a week onsite
Are you passionate about turning complex technical concepts into clear, user-friendly documentation? Join our Development team as a Technical Writer – AVP and play a key role in shaping the way we communicate our software solutions.
What You’ll Do:
- Create and maintain comprehensive documentation across the software development lifecycle.
- Translate code and technical specifications into clear, accessible documents for both technical and non-technical audiences.
- Collaborate with developers and management to capture business requirements and technical details.
- Guide teams in understanding application architecture, UI design, business data, and internal procedures.
- Facilitate onboarding and knowledge-sharing sessions for new and existing team members.
- Ensure documentation aligns with JRIE’s Change Management Control procedures and QA standards.
Key Responsibilities:
- Produce user manuals, technical specs, system operation guides, and internal procedure documents.
- Review and enhance existing documentation for clarity and accuracy.
- Supervise application functionality to ensure alignment with documented processes.
- Maintain strong communication with Development, Technical Support, and Infrastructure teams.
What We’re Looking For:
- Proven experience in technical writing within software development environments.
- Must have hands-on experience with .NET, C#, and SQL.
- Ability to translate complex code and logic into readable, structured documentation.
- Experience using Visio for technical diagrams and SharePoint for document management.
- Must have a proactive mindset and the ability to build strong working relationships with 50+ developers to gather accurate and timely requirements.
- Strong analytical skills and attention to detail.
- Excellent communication and collaboration skills.
· Join us in London and help drive clarity, consistency, and quality across our development documentation.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Technical Writer employer: Pontoon Solutions
Contact Detail:
Pontoon Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Writer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as .NET, C#, and SQL. Having a solid understanding of these technologies will not only help you during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Showcase your ability to create clear and user-friendly documentation by preparing a portfolio of your previous work. Include examples that highlight your skills in translating complex technical concepts into accessible content, which is crucial for this position.
✨Tip Number 3
Network with current or former employees of StudySmarter or similar companies. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your interview process.
✨Tip Number 4
Prepare to discuss your collaborative experiences with developers and other teams. Highlight specific instances where you successfully gathered requirements or facilitated knowledge-sharing sessions, as this aligns closely with the responsibilities of the role.
We think you need these skills to ace Technical Writer
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities of a Technical Writer in a software development environment. Familiarise yourself with the specific skills required, such as experience with .NET, C#, and SQL.
Tailor Your CV: Customise your CV to highlight relevant technical writing experience. Emphasise your ability to translate complex technical concepts into user-friendly documentation and any experience you have with tools like Visio and SharePoint.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technical writing and your understanding of the software development lifecycle. Mention specific examples of how you've successfully collaborated with developers and management in the past.
Proofread Your Application: Ensure that your application is free from grammatical errors and typos. Clear and precise communication is key in technical writing, so your application should reflect this quality.
How to prepare for a job interview at Pontoon Solutions
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Technical Writer in a software development environment. Familiarise yourself with the specific technologies mentioned, such as .NET, C#, and SQL, so you can discuss how your experience aligns with these requirements.
✨Showcase Your Documentation Skills
Prepare examples of your previous work that demonstrate your ability to create clear and user-friendly documentation. Be ready to explain your process for translating complex technical concepts into accessible content, as this is a key part of the role.
✨Highlight Collaboration Experience
Since the job involves working closely with developers and management, be prepared to discuss your experience in collaborative environments. Share specific examples of how you've gathered requirements and worked with teams to produce effective documentation.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's documentation processes and how they align with their Change Management Control procedures. This shows your interest in the role and helps you gauge if the company’s values align with yours.
